Office Manager

Sodexo; Dublin; On-site; EUR 47,000 - 63,000; Full time

Benefits offered by this job

Unlimited wellbeing platform

Employee Assistance Programme

24hr virtual GP service

Sodexo Discounts Scheme

Pension Plan

Learning & development tools

Bike to Work Scheme

Enhanced benefits & leave policies

Job summary

Sodexo is seeking an organised Office Manager to support the delivery of hard and soft facilities services across multiple client sites in Dublin. You will coordinate a team of up to 20 employees, manage day-to-day facilities needs and travel between sites as required.

The role blends hands-on coordination with contractor management, ensuring safety, compliance and high service standards across both technical and workplace services.

Qualifications

• Experience coordinating facilities operations across sites.
• Experience across both technical and workplace/soft services.
• Proven experience leading, scheduling or managing teams.
• Good understanding of Health & Safety, compliance, audits and contractor management.
• Excellent organisation, communication and problem-solving skills.
• Experience using Microsoft Office and CAFM/helpdesk systems.
• Confidence working with KPIs, service data and operational reporting.
• Flexibility to travel between sites and respond calmly to changing priorities.
• Proactive, customer-focused approach with strong attention to detail.

Responsibilities

• Coordinate day-to-day hard FM services, including maintenance, inspections, utilities and contractors.
• Coordinate soft services such as cleaning, reception, waste, pest control, workplace support and events.
• Lead, schedule, coach and performance-manage a multi-site team.
• Act as the main point of contact for facilities queries, work orders and escalations.
• Build strong relationships with clients and stakeholders and resolve issues professionally.
• Coordinate contractor access, permits, inductions, risk assessments and method statements.
• Maintain accurate operational, compliance and service records.
• Support audits, inspections and corrective actions.
• Monitor SLAs, KPIs, maintenance schedules, staffing, supplies and expenditure.
• Support purchasing, purchase orders, deliveries, invoices and inventory control.
• Coordinate site meetings, moves, events and business continuity activities.
• Promote strong Health & Safety, environmental and service standards.
• Identify opportunities to improve quality, efficiency and customer experience.

Skills

Facilities coordination

People management

Customer service

Mandarin

Team leadership

MS Office & CAFM

Tools

Microsoft Office

CAFM/helpdesk systems

Job description

The following content displays a map of the jobs location - Dublin

Location:Dublin, Ireland
Salary:€55,000 plus Sodexo benefits
Contract:Full-time, Permanent

About the Role

We’re looking for an organised and proactive Office Managerto support the delivery of hard and soft facilities services across multiple client sites.

This is a varied, hands‑on coordination role where you’ll help ensure services are delivered safely, consistently and to a high standard. You’ll work closely with clients, contractors and internal teams while coordinating a team of up to 20 employees and managing day-to-day facilities requirements.

Travel between sites will be required.

Key Responsibilities

• Coordinate day-to-day hard FM services, including planned and reactive maintenance, statutory inspections, utilities and contractors.
• Coordinate soft services including cleaning, reception, waste, pest control, workplace support and events.
• Lead, schedule, coach and performance-manage a multi-site team.
• Act as the main point of contact for facilities queries, work orders and escalations.
• Build strong relationships with clients and stakeholders and resolve issues professionally.
• Coordinate contractor access, permits, inductions, risk assessments and method statements.
• Maintain accurate operational, compliance and service records.
• Support audits, inspections and corrective actions.
• Monitor SLAs, KPIs, maintenance schedules, staffing, supplies and expenditure.
• Support purchasing, purchase orders, deliveries, invoices and inventory control.
• Coordinate site meetings, moves, events and business continuity activities.
• Promote strong Health & Safety, environmental and service standards.
• Identify opportunities to improve quality, efficiency and customer experience.

What We’re Looking For

We’re looking for someone with strong facilities coordination, people management and customer service skills.

You’ll ideally have:

• Fluency in Mandarin
• Experience coordinating facilities operations across one or more sites.
• Experience across both technical and workplace/soft services.
• Proven experience leading, scheduling or managing teams.
• Good understanding of Health & Safety, compliance, audits and contractor management.
• Excellent organisation, communication and problem-solving skills.
• Experience using Microsoft Office and CAFM/helpdesk systems.
• Confidence working with KPIs, service data and operational reporting.
• The flexibility to travel between sites and respond calmly to changing priorities.
• A proactive, customer-focused approach with strong attention to detail.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committedtobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications