Client Relationship Manager - Facilities Management

Sodexo Ireland; Munster; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Wellbeing support

Employee Assistance Programme

Virtual GP Service

Pension Plan

Sodexo Discounts

Career development tools

Bike to Work

Job summary

Sodexo Ireland is seeking an experienced Client Relationship Manager to lead the delivery of integrated facilities management services across a multi-site portfolio in the West and South of Ireland, based in Limerick.

You will manage technical services, engineering teams and key client relationships, drive operational excellence, budgets and P&L, and develop a high-performing operations culture while mobilising contracts and capital projects.

Qualifications

• Significant experience managing technical services or FM contracts.
• Strong knowledge of hard and soft FM, asset management and maintenance strategies.
• Experience managing large operational teams and senior client relationships.
• Commercially astute with experience managing budgets, forecasting and P&L.

Responsibilities

• Lead the delivery of integrated hard and soft FM services across a multi-site portfolio.
• Build strong relationships with key client stakeholders and ensure exceptional service delivery.
• Drive operational excellence, compliance, and continuous improvement across engineering and facilities operations.
• Manage account budgets, forecasting, P&L performance and identify opportunities for contract growth.
• Lead, coach, and develop operational management teams, creating a high-performing culture.
• Support contract mobilisations, service transformations and capital projects while driving innovation and best practice.

Skills

Client relationship management

Budget forecasting

Leadership

Engineering knowledge

Interpersonal skills

Administration

Teamwork

Commercial awareness

Education

Level 7 qualification (Diploma / Ordinary Bachelor Degree)

Engineering / Facilities Management / Building Services degree

Job description

Client Relationship Manager - Facilities Management

Map Share/Print

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Location: Limerick, Republic of Ireland

Salary: €60,000 - €80,000

Contract: Full-time, Permanent

Are you an experienced Facilities Management professional with a strong technical background and a passion for delivering exceptional client service?At Sodexo, we're looking for an experienced Account Manager to lead the delivery of integrated facilities management services across a multi-site portfolio in the West and South of Ireland. This is an exciting opportunity for a commercially minded leader who thrives in fast-paced environments and has a proven track record of managing technical services, engineering teams, and key client relationships.

What you'll be doing

• Lead the delivery of integrated hard and soft FM services across a multi-site portfolio.
• Build strong relationships with key client stakeholders and ensure exceptional service delivery.
• Drive operational excellence, compliance, and continuous improvement across engineering and facilities operations.
• Manage account budgets, forecasting, P&L performance, and identify opportunities for contract growth.
• Lead, coach, and develop operational management teams, creating a high-performing culture.
• Support contract mobilisations, service transformations, and capital projects while driving innovation and best practice.

What we're looking for

• Significant experience managing technical services, engineering, or integrated facilities management contracts.
• Strong knowledge of hard and soft FM, asset management, and maintenance strategies.
• Experience managing large operational teams and senior client relationships.
• Commercially astute with experience managing budgets, forecasting, and P&L.
• A proven ability to improve operational performance and grow client accounts.
• A qualification in Engineering, Facilities Management, Building Services, or a related discipline is desirable, along with professional memberships or HSE qualifications such as IWFM, IOSH, CIBSE, IET, or NEBOSH.

Why Sodexo?Working with Sodexo is more than a job; it’s a chance tobe part of something greater.Belong in a company and team that values you foryou.Act with purpose and have an impact through your everyday actions.Thrive in your own way.

Benefits

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do your bit for the environment

• Sector: professional, scientific and technical activities

Career Level

• Managerial

Candidate Requirements

Essential

• Minimum Experienced Required (Years): 1
• Minimum Qualification: Level 7 (incl Diploma & Ordinary Bachelor Degree)

Desirable

• Ability Skills: Administration, Interpersonal Skills
• Competency Skills: Collaboration, Teamwork