General Services Manager

Sodexo Ireland; Dublin; On-site; EUR 51,000 - 85,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development opportunities

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo Ireland is seeking a General Services Manager in Dublin to lead soft facilities services within a GMP-regulated environment and on-site food production. You will manage large teams, oversee budgets and client relationships, and ensure audit-ready compliance across all services.

The role emphasizes safety, hygiene, and people development, with extensive perks and a focus on delivering value to clients and staff on site.

Qualifications

• Essential: 1 year minimum experience in a senior soft services/ facilities role.
• Essential: Level 6 qualification including Higher Advanced Certificate and National Craft Certificate.
• Desirable: strong client-facing communication and leadership capabilities.

Responsibilities

• Lead and manage cleaning, hygiene, and soft services operations in line with GMP and food safety standards.
• Ensure full GMP, HACCP, and audit readiness compliance across the site.
• Act as primary client contact, managing relationships and service delivery expectations.
• Oversee budgets, labour, and consumables with responsibility for P&L and cost control.
• Provide strong leadership and development of on-site teams, driving performance.
• Manage audits, risk, and compliance documentation across the site.
• Identify improvements to cleaning standards, efficiency and service delivery.
• Innovate to bring value to customers and clients.

Skills

Administration

Interpersonal Skills

Collaboration

Teamwork

Education

Level 6 Qualification (incl Higher Advanced Certificate & National Craft Certificate)

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Location: Dublin, Ireland

Salary: up to €85,000 plus Sodexo benefits

Contract Type: Full Time, Permanent

About the Role

We are seeking an experienced General Services Manager to lead the delivery of soft facilities services within a GMP-regulated environment where we also produce the food for staff on site. This is a senior leadership role with a strong focus on safety , cleaning, hygiene, compliance and people management/development, ensuring all services are delivered to audit-ready standards. You will be responsible for managing large teams, maintaining client relationships, and driving performance across all soft services on site.

Key Responsibilities

• Lead and manage cleaning, hygiene, and soft services operations in line with GMP and food safety standards
• Ensure full compliance with GMP, HACCP, and audit requirements, maintaining a constant state of audit readiness
• Act as the primary point of contact for the client, managing relationships and service delivery expectations
• Oversee budgets, labour, and consumables, with responsibility for P&L and cost control
• Provide strong leadership and development of on-site teams, driving high performance and accountability
• Manage audits, risk, and compliance documentation across the site
• Identify and implement improvements to cleaning standards, efficiency, and service delivery
• Innovate to demonstrate and bring value to customers and clients

About You

• Proven experience in a senior soft services or cleaning leadership role within a GMP, food, or highly regulated environment
• Strong knowledge of cleaning standards, hygiene management, GMP, and HACCP
• Experience leading and developing teams in a high-compliance setting
• Strong commercial awareness, including budget and P&L management
• Excellent client-facing, communication, and organisational skills

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

• Sector: administrative and support service activities

Career Level

• Not Required

Candidate Requirements

Essential

• Minimum Experienced Required (Years): 1
• Minimum Qualification: Level 6 (incl Higher Advanced Certificate & National Craft Certificate)

Desirable

• Ability Skills: Administration, Interpersonal Skills
• Competency Skills: Collaboration, Teamwork