Night Supervisor: Grow Your Hospitality Career with Academy

Dalata Hotel Group plc; Cork; Hybrid; EUR 19,000 - 28,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

60€ Employee room rate on Dalata rooms

30% Off Friends & Family rate

Extra annual leave day (5 days max)

Employee Assistance Programme

Cycle to Work/Transport schemes

Pension access

Dalata Academy development programmes

Staff appreciation initiatives

Job summary

Dalata Hotel Group plc is seeking a Night Supervisor to manage the hotel's night operations, ensuring top-tier guest service and safety. You will handle guest relations, perform night audit tasks, supervise the night porter, and coordinate night-time F&B service.

The role requires prior nights or hotel reception experience, strong organisational skills, and the ability to work as part of a team in a fast-paced environment.

Qualifications

• Previous night or hotel reception experience is essential.
• At least 2 years in a customer/guest-facing position.
• Good computer skills; Opera knowledge would be an advantage.
• Excellent organisational skills and ability to delegate work to others.
• Warm, friendly and approachable personality when dealing with staff and guests.

Responsibilities

• Oversee smooth and efficient operation of the hotel at night and ensure the highest level of customer service.
• Manage guest relations.
• Oversee health & safety at night, including fire walks, security checks, and first aid duties.
• Perform front office duties, including running the night audit and checking in/out guests.
• Supervise the night porter.
• Provide food & beverage service at night.
• Ensure meeting rooms are set to the correct standard.
• Contribute to the efficient running of the hotel.

Skills

Good computer skills

Opera knowledge

Organisational skills

Initiative & teamwork

Tools

Opera PMS

Job description

Dalata Hotel Group plc is seeking a Night Supervisor to manage the hotel's night operations, ensuring top-tier guest service and safety. You will handle guest relations, perform night audit tasks, supervise the night porter, and coordinate night-time F&B service.

The role requires prior nights or hotel reception experience, strong organisational skills, and the ability to work as part of a team in a fast-paced environment.