Night Porter

Hyatt Centric The Liberties Dublin; Dublin; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Meals provided on duty

Uniform

Access to Hyatt learning platform

Career progression opportunities

Employee discounts

Hyatt hotel discounts for family and朋友

Ongoing training and development

Health and wellbeing initiatives

Staff recognition programmes

Regular employee events

Job summary

Hyatt Centric The Liberties Dublin is seeking a Night Porter to ensure smooth hotel operations from 11pm to 7:30am. You will man the switchboard, assist with reception duties, prepare and set function/meeting rooms, and address guest needs with a professional hospitality approach.

Responsibilities include security and fire checks, general cleaning, and adherence to Health & Safety procedures. Competitive salary, meals on duty, uniform, and access to Hyatt learning programs are provided.

Qualifications

• Should be motivated team player with excellent organisational and people management skills.
• Possess good communication and interpersonal skills.
• Ensure customer service and hospitality levels are kept to an exceptional level.
• Excellent planning and organisational skills.

Responsibilities

• To ensure the Switchboard is manned at all times.
• To carry out occasional Reception duties, check-in/check-out as directed by Reception.
• To prepare and set all function and meeting rooms.
• To look after guests’ needs as directed by Reception.
• To keep toilets and cloakrooms clean and tidy at all times.
• To perform cleaning duties as directed by Duty Manager / Night Manager.
• To perform security and fire checks at regular intervals.
• To operate machinery and care for it per Health and Safety procedures.
• To communicate hotel services to guests and uphold customer relations policy.
• To maintain high personal hygiene and wear the uniform and name badge.
• To ensure health and safety of all on the premises.
• To carry out fire and accident drills.
• To observe safety rules and report incidents.
• To ensure materials/equipment are not left hazardous.
• To report incidents and take action where possible.
• Any other duties as directed by Management

Skills

Team player

Organisational skills

Communication skills

Planning skills

Job description

The Hyatt Centric is delighted to invite applicants for the position of Night Porter. Working within the highly respected Hodson Bay Group, and with the impressive support of the Hyatt Partnership, explore this exciting journey with us in introducing and establishing the Hyatt Centric, The Liberties Dublin, as a leading hotel in the Capital.

Hodson Bay Group is delighted to be part of the Failte Ireland Employer Excellence Programme and was recently certified as A Great Place to Work. Take the journey with us to discover who you are and what you can achieve.

Job Purpose

• To ensure the smooth running of the Hotel between the hours of 11pm and 7.30am.

Main Duties

• To ensure the Switchboard is manned at all times.
• To carry out occasional Reception duties, i.e. check-in, check-out as directed by Reception.
• To be responsible for the preparation and setting of all function and meeting rooms.
• To be responsible for looking after guests needs as directed by Reception.
• To ensure toilets and cloakrooms are kept clean and tidy at all times.
• To perform any cleaning duties as directed by Duty Manager / Night Manager.
• To perform security checks and fire checks at regular intervals.
• To operate machinery and care for it as necessary, ensuring adherence to Health and Safety procedures.
• To carry out the Hotel's customer relations policy and to communicate Hotel services to guests.
• To ensure a high standard of personal hygiene and grooming and to wear relevant uniform and name badge at all times.
• To ensure that reasonable care is taken for the Health & Safety of yourself, other employees, guests and any other persons on the Hotel premises.
• To carry out fire and accident drills.
• To observe all safety rules and procedures.
• To ensure that all materials and equipment are not left in a hazardous state.
• To report and where possible, take action on incidents of accidents, fire loss or damage.
• Any other duties as directed by the Management

Hours of Work

• Due to the nature of the business, your working hours will vary from week to week. As such, your exact working hours will be advised to you on a weekly basis by your manager in advance on the weekly roster.

Requirements

• Should be motivated team player with excellent organisational and people management skills.
• Possess good communication and interpersonal skills.
• Ensure customer service and hospitality levels are kept to an exceptional level.
• Excellent planning and organisational skills.

What We Offer

• Joining us means becoming part of both Hyatt and the Hodson Bay Group, where we care for people so they can be their best. As part of our team, you will enjoy:
• Competitive salary.
• Meals provided while on duty.
• Uniform
• Access to Hyatt's global learning and development platform.
• Career progression opportunities within Hyatt and the Hodson Bay Group.
• Employee discounts across Hodson Bay Group properties.
• Worldwide Hyatt hotel discounts for you, your friends, and family.
• Ongoing training and professional development opportunities.
• Health and wellbeing initiatives.
• Staff recognition programmes, including Manager of the Quarter awards.
• Regular employee events and celebrations.

Hodson Bay Group is an Equal Opportunities Employer committed to creating an inclusive and diverse workplace. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. If you require any accommodation or support, please contact our HR team at [e-mail] and we will be happy to make the necessary arrangements.