Night Porter

Talbot Hotel Cork

Ballincollig

On-site

EUR 17,000 - 22,000

Full time

5 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Free parking

Leisure club membership

Staff meals

Pension scheme

Life insurance

Employee assistance

Friends and family rates

Training and development

Growth company

Job summary

Talbot Hotel Cork, part of the Talbot Collection, is recruiting an experienced Night Porter to join our team in Ballincollig, Co. Cork. You will oversee the hotel during night hours, ensure guest satisfaction, and support conference and events where required.

We offer a competitive salary, free parking, and access to our Leisure Club. The role emphasizes safety checks, smooth night operations, and superior guest service in a 4-star setting.

Responsibilities

Oversee hotel operations during night hours and ensure guest satisfaction at all times.
Coordinate with front desk regarding guest requirements and room setup for night services.
Carry out safety checks, night audits, and incident reporting.
Assist with housekeeping and portering duties as needed to maintain 4-star standards.
Prepare the hotel for the next day’s business and respond to guest inquiries and requests.

Job description

Location: On site / Ballincollig, Co. Cork, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | General
Salary: Competitive salary

Talbot Hotel Cork, part of the Talbot Collection are currently recruiting for an experienced Night Porter to join our growing team.

Talbot Collection are one of the Best Places to Work in Hospitality 2026 as awarded by the Great Place to Work. Come experience it for yourself and join our team.

Overall Job Purpose

Responsibility for the hotel during night hours, ensuring that the highest level of guest service is given at all times, paying particular attention to conference/function business and all public areas, ascertaining complete guest satisfaction at all times;

Role Specific Duties

To ensure meeting & event rooms are properly set up, broken down and reset according to the weekly function sheets;
To liaise with front office regarding all aspects of client’s requirements;
To set up and deliver room service requests when required;
To deal with external and internal queries;
To carry out our customer relations policy ensuring that we maintain 4 star standards at all times;
To report and where possible take action on incidents of accidents or damage in the Hotel;
To be proactive in maintaining energy efficiency within the Hotel;
To deal with customer complaints in an efficient and professional manner and to notify Management of these;
To ensure the safety of all our guests throughout the night, by completing the safety checks and night audits competently;
Ensure the hotel is prepared for the next day's business;
Serve all guest requirements for the property during the night period;
Ensure that all necessary steps are taken to safeguard company money, goods and assets;
Coordinate and carry out various cleaning duties and general portering duties, as necessary;
Provide a safe and secure environment for hotel guests;
Be proactive in ensuring that all Health & Safety procedures and hygiene procedures are adhered to at all times;