Night Porter

Cliste Hospitality; Athlone; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Free meals on duty

Gym & Pool membership

Discount on spa treatments

Employee bed & breakfast rates

Friends & family rates

Restaurant & bar discount

Recruitment bonus for referrals

Educational assistance

Promotion opportunities

Employee assistance programme

Job summary

Radisson Blu Hotel Athlone is seeking a dedicated Night Porter to join their hospitality team. You will play a vital role in ensuring the safety, security, and comfort of guests during the evening and overnight hours.

Responsibilities include patrolling the premises, assisting guests, handling the switchboard, and preparing rooms for events while maintaining high standards of cleanliness and service.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to prioritize tasks.
• Ability to work independently and as part of a team.
• Availability to work evenings and weekends, including holidays.

Responsibilities

• Ensure safety and security through patrols and monitoring systems.
• Provide exceptional guest service and address requests promptly.
• Maintain cleanliness of lobby and public areas.
• Assist guests with luggage on arrival/departure.
• Operate switchboard and respond to inquiries politely.
• Set up function rooms for breakfast or events.
• Report maintenance or security issues to relevant staff.
• Complete all paperwork and logs accurately.

Skills

Communication

Interpersonal skills

Attention to detail

Teamwork

Time management

Job description

Do you thrive in a fast-paced environment and enjoy providing exceptional service? Are you reliable, detail-oriented, and have a watchful eye? If so, we want you on our team!

The radisson BLU Hotel Athlone are looking for a dedicated Night Porter to join our growing hospitality family. In this role, you will play a vital part in ensuring the safety, security, and comfort of our guests during the evening and overnight hours.

Responsibilities:

• Ensure the safety and security of the hotel premises and guests by conducting routine patrols and monitoring security systems.
• Provide exceptional customer service to guests by answering questions, addressing concerns, and fulfilling requests in a timely and professional manner.
• Maintain the cleanliness and tidiness of the lobby, public areas, and back-of-house areas as needed.
• Assist guests with luggage upon arrival and departure.
• Operate the switchboard and respond to guest inquiries in a courteous and professional way.
• Set up and prepare function rooms for breakfast or other events.
• Report any maintenance or security issues to the appropriate personnel.
• Complete all paperwork and logs accurately and efficiently.

Qualifications:

• Minimum of 1 year of experience in a hospitality role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to prioritize tasks.
• Ability to work independently and as part of a team.
• Availability to work evenings and weekends, including holidays.

Come join The iNUA Collection team and enjoy the following benefits:

• Free meals while on duty.
• Free Gym & Pool Membership.
• Discount on Spa treatments and Elemis products.
• Excellent discounted Employee Bed & Breakfast rates in an iNua Hotel.
• Favourable Friends & Family rates in an iNua Hotel.
• Employee Discount on Bar & Restaurant Food.
• Discount on Food for family occasions for groups of 30 or more.
• Recruitment bonus when you refer a friend.
• Educational Assistance.
• Opportunities for promotion and transfer within the iNua Hospitality Collection and Radisson Hotel Group.
• Free Employee Assistance Programme.

…these are just some of the many benefits on offer when you join the team!

As a proud member of the Irish Hotel Federation Quality Employers Programme, the iNUA Group thrives in providing many development opportunities for motivated driven & efficient employee’s across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.