Night Porter

Killashee Hotel; Naas; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Free On-Site Parking

Meals Provided on Duty

Health & Wellbeing Support

Employee Referral Programme

Professional Growth & Development

Job summary

Killashee Hotel is seeking a Night Porter to welcome guests during the night shift, manage late arrivals, and keep public areas clean and safe. You’ll handle wake-up calls, luggage, and basic room service while supporting night audits and administrative tasks.

The role requires good communication, basic computer skills, and flexibility to work 11:00 PM–7:00 AM, seven days a week. Experience in hospitality is preferred.

Qualifications

• Previous experience in a similar role or in customer service (hotel experience preferred).
• Excellent communication and interpersonal skills.
• Basic computer literacy (knowledge of Opera Cloud is an advantage).
• Flexible with working hours between 11:00 PM - 7:00 AM, Monday to Sunday

Responsibilities

• Greet and assist guests with check-ins, check-outs, and any requests during the night shift.
• Handle late arrivals and early departures efficiently and courteously.
• Ensure hotel entrances, lobby, corridors, and public areas are clean, tidy, and presentable at all times.
• Conduct regular security and safety checks of the hotel premises, reporting any issues or incidents to management.
• Respond promptly to guest inquiries, complaints, or emergencies.
• Prepare and deliver room service orders or refreshments as required.
• Assist with luggage handling, wake-up calls, and taxi or transport arrangements.
• Complete night audit tasks or assist the night auditor with reports and administrative duties.
• Assist with conference and function set ups

Skills

Customer service

Communication

Computer literacy

Tools

Opera Cloud

Job description

At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences. We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.

We now have a fantastic new opportunity for Night Porter to join our team and contribute to the future success of Killashee Hotel.

Main Duties

• Greet and assist guests with check-ins, check-outs, and any requests during the night shift.
• Handle late arrivals and early departures efficiently and courteously.
• Ensure hotel entrances, lobby, corridors, and public areas are clean, tidy, and presentable at all times.
• Conduct regular security and safety checks of the hotel premises, reporting any issues or incidents to management.
• Respond promptly to guest inquiries, complaints, or emergencies.
• Prepare and deliver room service orders or refreshments as required.
• Assist with luggage handling, wake-up calls, and taxi or transport arrangements.
• Complete night audit tasks or assist the night auditor with reports and administrative duties.
• Assist with conference and function set ups

Key Requirements

• Previous experience in a similar role or in customer service (hotel experience preferred).
• Excellent communication and interpersonal skills.
• Basic computer literacy (knowledge of opera cloud is an advantage).
• Flexible with working hours between 11:00 PM - 7:00 AM, Monday to Sunday

Why work with us

At Killashee Hotel we believe that exceptional guest experiences start with an exceptional team. We are proud to foster a supportive, dynamic, and rewarding workplace within the hospitality industry. As a valued member of our team, you will benefit from:

• Professional Growth & Development
  Ongoing training and upskilling opportunities to support your career progression. External & Internal programs provided.
• Complimentary Leisure Centre Membership
  Enjoy full access to our leisure facilities to help you stay active and well. Includes access to all offered classes, use of sauna, jacuzzi and swimming pool.
• Exclusive Employee Rates
  Discounted stays at FBD Hotels & Resorts - perfect for your well-deserved breaks. Five hotels in Ireland and 2 hotels in Spain.
• Health & Wellbeing Support
  Access to our Employee Assistance Program and a range of wellness initiatives to support your overall wellbeing.
• Insurance Discounts
  Affinity rates on home, car, and travel insurance through FBD Insurance.
• Free On-Site Parking
  Hassle-free and secure parking available for all team members.
• Meals Provided on Duty
  Fresh and nutritious meals provided while you work. Facilities for unlimited amount of tea and coffee during the shift hours.
• Employee Referral Programme
  Recommend great people and earn rewards through our referral incentive scheme.
• Team Social Events
  Regular events that bring our team together to relax and connect outside of work. From summer parties, staff sports days to team building activities, and not forgetting annual Christmas party.
• Flexible Scheduling
  Shift patterns designed to support a healthy work-life balance.
• Positive Team Culture
  A welcoming, inclusive and diverse environment that values teamwork, respect, and recognition. Fostering positive work culture through living by companies' core values.
• Recognition Programmes
  Celebrate achievements and milestones through our dedicated team recognition initiatives. Monthly staff recognition celebration alongside our GEM awards, Quarterly Manager awards and other recognition for individual or team milestones.

At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values, as a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can-do approach and take accountability.