Night Front Desk Receptionist - Hotel Guest Services

Ballymascanlon Hotel & Golf Resort; Leinster; On-site; EUR 19,000 - 21,000; Part time

Benefits offered by this job

Meal on duty

Refer a friend scheme

Staff discounts

Complimentary parking

Employee Assistance Programme

Digital Wellness Programme

Team awards & recognition

Job summary

Ballymascanlon Hotel & Golf Resort is seeking a Front Office Receptionist to provide exceptional guest service and manage front desk tasks. The role involves check-ins, check-outs, and general front desk administration to ensure smooth operations.

The ideal candidate has at least 1 year in customer service and is able to work night shifts, weekends, and public holidays, with five workdays per week in a part-time schedule. Ballymascanlon offers a supportive team environment and employee benefits.

Qualifications

• Minimum of 1 year experience in a customer service role.

Responsibilities

• To complete duties as requested by the Front Office Manager.
• Completing Front Office Receptionist duties
• Completing Check-ins & check-outs following hotel procedures
• To ensure security checks are completed on a nightly basis
• To promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude
• To ensure all room service calls are handled quickly and efficiently
• To maintain the upkeep and appearance of the lobby and main hotel entrance
• To perform light cleaning of the hotel entrance by picking up litter and emptying ashtrays & sweeping

Skills

Customer service

Job description

Ballymascanlon Hotel & Golf Resort is seeking a Front Office Receptionist to provide exceptional guest service and manage front desk tasks. The role involves check-ins, check-outs, and general front desk administration to ensure smooth operations.

The ideal candidate has at least 1 year in customer service and is able to work night shifts, weekends, and public holidays, with five workdays per week in a part-time schedule. Ballymascanlon offers a supportive team environment and employee benefits.