Front Desk & Guest Services Specialist (Part-Time)

Carrigaline Court Hotel & Leisure Centre

Carrigaline

On-site

EUR 17,000 - 22,000

Part time

14 days+

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Job summary

Carrigaline Court Hotel & Leisure Centre is seeking a part-time Front Office team member to warmly welcome guests, manage reception duties, and balance daily shifts. The role emphasizes clear communication, accurate front desk transactions, and maintaining a positive image for guests and staff alike.

The position requires fluent English and prior experience in customer-facing roles, with shifts from 7:00–15:30 and 15:00–23:30.

Qualifications

Fluent English is essential for guest interactions and phone inquiries.
Previous front desk or customer service experience is required.

Responsibilities

To greet guests on arrival and to portray a friendly, efficient and positive image to them
To carry out all duties to the standard which is expected
To be a central point of communication within the hotel
To be aware of all daily activities within the hotel
To be accommodating to all guests and the issues they might have
To be accurate in all front office dealings
To operate a warm & friendly manner when on the switchboard
To promote a positive attitude to staff & customers alike
To do daily administration
To balance the shift