Luxury Front Desk Concierge | Guest Services Pro

Windward Management Ltd; Dunboyne; Remote; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Meal on duty

Staff discounts

Complimentary car-parking

Employee Assistance Programme

Digital Wellness Programme

Job summary

Windward Management Ltd. is hiring a Front Office Receptionist at Dunboyne Castle Hotel & Spa. Join a luxury hotel team delivering exceptional guest service and handling front desk duties with professionalism.

We offer a supportive environment, opportunities for growth within the Windward Group, and a range of staff benefits. The role requires morning and evening shifts, five days per week, and a welcoming, customer-focused mindset.

Qualifications

• Minimum 1 year experience in a customer service role.

Responsibilities

• Complete Front Office Receptionist duties.
• Check-ins & check-outs following hotel procedures.
• Maintain lobby appearance and main hotel entrance.
• Provide guests with top customer service and assist with enquiries.
• Handle room service calls promptly and efficiently.

Skills

Customer service

Shift flexibility

Communication

Job description

Windward Management Ltd. is hiring a Front Office Receptionist at Dunboyne Castle Hotel & Spa. Join a luxury hotel team delivering exceptional guest service and handling front desk duties with professionalism.

We offer a supportive environment, opportunities for growth within the Windward Group, and a range of staff benefits. The role requires morning and evening shifts, five days per week, and a welcoming, customer-focused mindset.