Networking Solutions Engineer — Post-Sales Support

Arista Networks; Ireland; On-site; EUR 40,000 - 60,000; Full time

Job summary

Arista Networks is seeking an Associate Technical Solutions Engineer in Ireland to join their support team. This role involves providing post-sales technical support for Arista Campus products, focusing on troubleshooting and resolving customer issues while enhancing skills in cutting-edge technology.

The ideal candidate should have a strong foundation in networking concepts, a Bachelor's degree in a technical field, and familiarity with server virtualization tools. This role offers the opportunity for growth and collaboration with various internal teams.

Qualifications

• Knowledge of ARP, BGP, DHCP, ICMP, and other networking protocols.
• Server virtualization experience is highly desired.
• Experience with networking troubleshooting tools is a plus.

Responsibilities

• Provide post-sales technical support for Arista products.
• Respond to customer inquiries via phone or email.
• Troubleshoot issues with hardware and software.

Skills

Networking concepts and protocols

Technical troubleshooting

Customer interaction skills

Communication skills

Education

Bachelor's degree in a technical field

Industry certifications

Tools

VMware ESXi

Microsoft Hyper-V

KVM

tcpdump

Wireshark

Job description

Arista Networks is seeking an Associate Technical Solutions Engineer in Ireland to join their support team. This role involves providing post-sales technical support for Arista Campus products, focusing on troubleshooting and resolving customer issues while enhancing skills in cutting-edge technology.

The ideal candidate should have a strong foundation in networking concepts, a Bachelor's degree in a technical field, and familiarity with server virtualization tools. This role offers the opportunity for growth and collaboration with various internal teams.