Senior Technical Solutions Engineer – Networking & EOS

Arista Networks, Inc.; Shannon; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Arista Networks in Ireland is seeking a Technical Solutions Engineer to join a top-level escalation team for EOS products. You will interact directly with customers and internal development teams in a non-silo environment to diagnose complex network issues.

The role emphasizes hands-on troubleshooting, documentation, and collaboration across software and hardware groups, with a strong focus on protocol knowledge and customer satisfaction.

Qualifications

• Hands-on experience with networking protocols and technologies listed.
• Experience with Linux and command-line tools.
• Ability to troubleshoot and document issues clearly.

Responsibilities

• Respond to customer product inquiries via telephone or email.
• Resolve customer concerns during installation, operation, maintenance or product application.
• Communicate technical information effectively and work with cross-functional teams.
• Troubleshoot hardware and software issues and recommend corrective actions.
• Document customer interactions and recurring technical issues for quality programs.

Skills

Networking protocols

BGP

OSPF

IPv4/IPv6

MPLS

Troubleshooting

Linux

Tools

tcpdump

Wireshark

Job description

Arista Networks in Ireland is seeking a Technical Solutions Engineer to join a top-level escalation team for EOS products. You will interact directly with customers and internal development teams in a non-silo environment to diagnose complex network issues.

The role emphasizes hands-on troubleshooting, documentation, and collaboration across software and hardware groups, with a strong focus on protocol knowledge and customer satisfaction.