Multilingual Tech Support Advisor (EN/PT) – Cloud & Office

Cross Border Talents; Galway; On-site; EUR 17,764 - 21,711; Full time

Benefits offered by this job

Relocation assistance

Career development opportunities

Multicultural work environment

Relocation bonus

Job summary

A leading technology support firm is seeking English or Portuguese-speaking Technical Support Advisors to join their on-site team in A Coruña, Spain. This role offers the opportunity to deliver technical assistance for a world-leading software development company. You will diagnose and resolve customer issues and ensure professional service. With a commitment to career development and a multicultural environment, this position provides a full-time contract and a competitive salary of €19,738 gross/year.

Qualifications

• Native or fluent English or Portuguese (B2 level or higher).
• Education or experience in IT technologies, particularly in cloud solutions.
• Ability to work independently and as part of a team.

Responsibilities

• Provide technical assistance and support to customers via phone, chat, or email.
• Diagnose and resolve issues related to software, hardware, and cloud technologies.
• Deliver professional and empathetic customer service.

Skills

Customer-focused attitude

Strong communication skills

Analytical thinking

Problem-solving skills

Education

Education or experience in IT technologies

Tools

Office

Microsoft Windows

Job description

A leading technology support firm is seeking English or Portuguese-speaking Technical Support Advisors to join their on-site team in A Coruña, Spain. This role offers the opportunity to deliver technical assistance for a world-leading software development company. You will diagnose and resolve customer issues and ensure professional service. With a commitment to career development and a multicultural environment, this position provides a full-time contract and a competitive salary of €19,738 gross/year.