Multilingual Tech Support Advisor (EN/PT) – Cloud & Office

Cross Border Talents; Dublin; On-site; EUR 17,764 - 21,711; Full time

Benefits offered by this job

Competitive annual salary

Relocation bonus

Career development opportunities

Relocation assistance

Job summary

A global talent solutions firm is seeking English or Portuguese-speaking Technical Support Advisors for their on-site team in A Coruña, Spain. This role involves providing technical assistance for a leading software development company. Candidates should have experience in technical support or IT and possess strong communication and problem-solving skills. The position offers a full-time permanent contract, a competitive salary, and opportunities for career development in a multicultural environment.

Qualifications

• Native or fluent in English or Portuguese (B2 level or higher).
• Experience in IT technologies, particularly in cloud solutions.
• Strong communication and interpersonal skills.

Responsibilities

• Provide technical assistance and support to customers via phone, chat, or email.
• Diagnose and resolve issues related to software, hardware, and cloud technologies.
• Deliver professional and empathetic customer service.

Skills

Technical assistance

Problem-solving skills

Communication skills

Customer service

Education

Education or experience in IT technologies

Job description

A global talent solutions firm is seeking English or Portuguese-speaking Technical Support Advisors for their on-site team in A Coruña, Spain. This role involves providing technical assistance for a leading software development company. Candidates should have experience in technical support or IT and possess strong communication and problem-solving skills. The position offers a full-time permanent contract, a competitive salary, and opportunities for career development in a multicultural environment.