Multilingual Care Advisor: Claims & Hospital Support

Allianz Partners; Dublin; On-site; EUR 30,000 - 40,000; Full time

Job summary

Allianz Partners is hiring Care Advisors in Dublin to support customers in various languages. This role involves responding to client queries and ensuring high-quality customer service while efficiently managing data.

Candidates must have experience in customer-focused roles, be flexible with shifts, and be fluent in both English and French. The company values diversity in applications and ensures a supportive work environment.

Qualifications

• Experience in a customer-focused role in an administrative capacity.
• Ability to handle large volumes of data.
• Flexible to work within rotating shift patterns.

Responsibilities

• Respond to queries regarding cover, claims, and complaints.
• Ensure customer satisfaction and retention.
• Assist in coordinating client hospital admissions and evacuations.

Skills

Customer service

Data management

Fluency in English

Fluency in French

Microsoft Office (Excel, Word)

Job description

Allianz Partners is hiring Care Advisors in Dublin to support customers in various languages. This role involves responding to client queries and ensuring high-quality customer service while efficiently managing data.

Candidates must have experience in customer-focused roles, be flexible with shifts, and be fluent in both English and French. The company values diversity in applications and ensures a supportive work environment.