Motor Finance Support & Intermediary Onboarding

PTSB; Dublin; Hybrid; EUR 42,000 - 54,000; Full time

Job summary

PTSB is seeking a motivated professional for a permanent hybrid role at our Head Office in Dublin. You will support Credit Intermediary Dealers and Motor Dealers, handling onboarding, KYC/AML checks, and account sanctioning to ensure compliant, customer-focused outcomes. The role emphasizes accuracy, timely service, and a strong commitment to diversity and inclusion.

Hybrid work within the Republic of Ireland is available; excellent communication and stakeholder management are essential.

Qualifications

• Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience.
• Experience completing KYC checks for business customers with an understanding of KYB and AML.
• KYC/AML knowledge and compliance awareness for intermediary onboarding and carry out due diligence.

Responsibilities

• Provide pro-active and re-active service to Credit Intermediary Dealers and Motor Dealers to meet customer needs.
• Accurately and compliantly complete right first-time processes while delivering a seamless customer experience.
• Take appropriate actions to deliver good customer outcomes and mitigate gaps identified in reviews.
• Act as a subject matter expert on customer and intermediary onboarding.
• Sanction new accounts and sign off before account keying.

Skills

Interpersonal communication

KYC/AML knowledge

Education

APA in Loans

Job description

PTSB is seeking a motivated professional for a permanent hybrid role at our Head Office in Dublin. You will support Credit Intermediary Dealers and Motor Dealers, handling onboarding, KYC/AML checks, and account sanctioning to ensure compliant, customer-focused outcomes. The role emphasizes accuracy, timely service, and a strong commitment to diversity and inclusion.

Hybrid work within the Republic of Ireland is available; excellent communication and stakeholder management are essential.