MongoDB Technical Services Engineer II - Hybrid Dublin

MongoDB; Dublin; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

MongoDB Technical Services engineers based in Dublin bring exceptional problem solving and customer service to advise customers and solve complex MongoDB problems across the ecosystem, including Atlas and Cloud Manager. This hybrid Dublin-based role requires deep MongoDB expertise, collaboration with product teams, and a passion for helping customers succeed with MongoDB.

You’ll tackle architecture, performance, recovery, security and related challenges, becoming the go-to resource for customers

Qualifications

• Candidates should be self-taught, insatiably curious, and multi-faceted.
• Strong technical experience in one or more areas listed (systems administration, distributed systems, network administration, database architecture).
• Comfort with troubleshooting and diagnosing complex MongoDB environments.

Responsibilities

• You’ll work with largest customers, solving architecture, performance, recovery, security challenges.
• Serve as an expert on best practices for MongoDB at scale and advocate for customer needs.
• Collaborate with product management and development teams and contribute to internal tools for performance benchmarking and diagnostics.

Skills

Excellent communication

Diagnostics

Calm under pressure

Learning agility

Teamwork

Customer focus

Tools

Java

Python

Ruby

C

C++

C#

JavaScript

Node.js

Go

PHP

Perl

Job description

MongoDB Technical Services engineers based in Dublin bring exceptional problem solving and customer service to advise customers and solve complex MongoDB problems across the ecosystem, including Atlas and Cloud Manager. This hybrid Dublin-based role requires deep MongoDB expertise, collaboration with product teams, and a passion for helping customers succeed with MongoDB.

You’ll tackle architecture, performance, recovery, security and related challenges, becoming the go-to resource for customers