MongoDB Cloud Technical Services Engineer (Hybrid Dublin)

MongoDB Inc.; Dublin; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

MongoDB Inc. in Dublin seeks a Technical Services Engineer to advise customers and solve complex MongoDB problems, spanning architecture, performance, recovery, security, and scalability across on-premises and cloud deployments.

You will work in a hybrid model, collaborating with Atlas and Cloud Manager teams, engaging with major customers, and contributing to internal tooling, diagnostics, and best practices to ensure success.

Qualifications

• 2–3 years of engineering experience in technical engineering.
• Strong debugging and diagnostic skills.
• Excellent spoken and written English.

Responsibilities

• Advise customers on MongoDB best practices in architecture and deployment.
• Resolve complex production issues and provide timely solutions.
• Collaborate with product teams to represent customer needs.

Skills

Distributed systems

Teamwork

Communication

Problem solving

Quick learner

Systems administration

Architecture

Diagnostics

Customer focus

Self-motivation

Tools

Linux

Windows

AWS

Azure

GCP

Job description

MongoDB Inc. in Dublin seeks a Technical Services Engineer to advise customers and solve complex MongoDB problems, spanning architecture, performance, recovery, security, and scalability across on-premises and cloud deployments.

You will work in a hybrid model, collaborating with Atlas and Cloud Manager teams, engaging with major customers, and contributing to internal tooling, diagnostics, and best practices to ensure success.