Medical Scheduler & Patient Care Administrator

Alliance Medical Diagnostic Imaging Ltd; Dublin; On-site; EUR 36,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Programme

Wellbeing initiatives

Family Friendly Working Arrangements

25 Annual Leave Days (plus 2 Company)

Health Insurance

Maternity Leave

Wedding Day Leave

Fertility Leave

Excellent Pension Scheme

Educational Assistance

Professional Development & Ongoing培训

Job summary

Alliance Medical is recruiting a Medical Administrator to join our radiology teams in North Dublin (Sword/Raheny). This full-time, permanent position offers 37.5 hours per week in a fast-paced healthcare environment, with varied shifts.

The role requires strong communication skills, prior medical administration experience, and a calm, patient-focused approach. Benefits include supportive wellbeing programs, generous leave, health insurance, and ongoing professional development.

Qualifications

• Experience in medical administration or healthcare setting required.
• Strong communication and interpersonal skills with patients and families.
• High attention to detail and ability to work under pressure.
• Calm, caring nature and flexible team player mindset.

Responsibilities

• Schedule and confirm radiology appointments with accuracy.
• Serve as first point of contact for patients and families with a warm, professional welcome.
• Handle incoming/outgoing calls and manage appointment-related queries.
• Update patient records and internal booking systems accurately.
• Collaborate with radiology and clinical staff for smooth daily operations.
• Provide compassionate support to patients throughout their visit.
• Assist Radiographers and act as a chaperone when required, ensuring patient reassurance.

Skills

Communication skills

Interpersonal skills

Attention to detail

Calm and caring disposition

Team player

Customer service mindset

Tools

Appointment booking systems

Job description

Alliance Medical is recruiting a Medical Administrator to join our radiology teams in North Dublin (Sword/Raheny). This full-time, permanent position offers 37.5 hours per week in a fast-paced healthcare environment, with varied shifts.

The role requires strong communication skills, prior medical administration experience, and a calm, patient-focused approach. Benefits include supportive wellbeing programs, generous leave, health insurance, and ongoing professional development.