Medical Administrator - North Dublin

Alliance Medical Diagnostic Imaging Ltd; Dublin; On-site; EUR 36,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Programme

Wellbeing initiatives

Family Friendly Working Arrangements

25 Annual Leave Days (plus 2 Company)

Health Insurance

Maternity Leave

Wedding Day Leave

Fertility Leave

Excellent Pension Scheme

Educational Assistance

Professional Development & Ongoing培训

Job summary

Alliance Medical is recruiting a Medical Administrator to join our radiology teams in North Dublin (Sword/Raheny). This full-time, permanent position offers 37.5 hours per week in a fast-paced healthcare environment, with varied shifts.

The role requires strong communication skills, prior medical administration experience, and a calm, patient-focused approach. Benefits include supportive wellbeing programs, generous leave, health insurance, and ongoing professional development.

Qualifications

• Experience in medical administration or healthcare setting required.
• Strong communication and interpersonal skills with patients and families.
• High attention to detail and ability to work under pressure.
• Calm, caring nature and flexible team player mindset.

Responsibilities

• Schedule and confirm radiology appointments with accuracy.
• Serve as first point of contact for patients and families with a warm, professional welcome.
• Handle incoming/outgoing calls and manage appointment-related queries.
• Update patient records and internal booking systems accurately.
• Collaborate with radiology and clinical staff for smooth daily operations.
• Provide compassionate support to patients throughout their visit.
• Assist Radiographers and act as a chaperone when required, ensuring patient reassurance.

Skills

Communication skills

Interpersonal skills

Attention to detail

Calm and caring disposition

Team player

Customer service mindset

Tools

Appointment booking systems

Job description

Location: On site / Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Administration
Salary: Competitive salary

Alliance Medical are currently recruiting a Medical Administrator to join our radiology teams based in North Dublin Region (Sword/ Raheny). This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.

Contract: Full-time, Permanent

Working hours: 37.5 hrs pw

• Shifts vary & can be 7am to 3pm, 9-5, 10-6, 12-8

This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Accurately update patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

• Strong communication and interpersonal skills
• Previous experience in medical administration or a healthcare setting
• A calm, caring nature
• High attention to detail and accuracy under pressure
• Flexible and adaptable team player
• A background in customer service is a plus

Why Choose Alliance Medical?

• Employee Assistance Programme
• Wellbeing and mental health initiatives
• Family Friendly Working Arrangements
• 25 Annual Leave Days (plus 2 Company days)
• Health Insurance
• Paid Maternity Leave
• Wedding Day Leave
• Maternity Leave Coaching
• Fertility Leave
• Pregnancy Loss Leave
• Excellent Pension Scheme
• Educational Assistance
• Professional Development & Ongoing training