Radiology Admin Specialist – Patient Care & Scheduling

Alliance Medical Diagnostic Imaging Ltd; Dublin; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Programme

Wellbeing initiatives

Family friendly working arrangements

25 annual leave days

Health insurance

Maternity leave

Job summary

Alliance Medical is seeking a Medical Administrator to join the radiology team in the Dublin area. The role focuses on scheduling, patient reception, and accurate record-keeping in a busy healthcare setting.

You will be the first point of contact for patients and families, manage calls and queries, and support radiographers and clinical staff to ensure smooth day-to-day operations while delivering compassionate care.

Qualifications

• Experience in medical administration or healthcare setting.
• Strong communication and interpersonal skills.
• Detail-oriented and accurate under pressure.
• Ability to handle calls and patient interactions.

Responsibilities

• Schedule and confirm radiology appointments with sensitivity and precision.
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome.
• Handle incoming and outgoing phone calls and manage appointment-related queries.
• Accurately update patient records and internal booking systems.
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations.
• Provide consistent, compassionate support to patients and their families throughout their visit.
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Skills

Communication skills

Medical administration

Calm demeanor

Attention to detail

Flexible team player

Customer service

Job description

Alliance Medical is seeking a Medical Administrator to join the radiology team in the Dublin area. The role focuses on scheduling, patient reception, and accurate record-keeping in a busy healthcare setting.

You will be the first point of contact for patients and families, manage calls and queries, and support radiographers and clinical staff to ensure smooth day-to-day operations while delivering compassionate care.