Luxury Sales Ambassador

Weir & Sons; Dublin; On-site; EUR 26,000 - 36,000; Full time

Job summary

Weir & Sons is seeking an experienced Luxury Sales Ambassador to promote and sell products in a fast-paced luxury retail environment. You will act as an ambassador for brands in-store, delivering exceptional service and expert product recommendations to high-end clients.

The role emphasizes teamwork, knowledge sharing, and ability to adapt across departments while staying ahead of fashion and trend developments in watches and jewellery.

Qualifications

• Professionally presented and well-mannered with strong interpersonal skills.
• Ability to read and understand customers and adapt service accordingly.
• Experience in Jewellery or Luxury retail is preferred.

Responsibilities

• Deliver exceptional service and share product knowledge with customers.
• Work as part of a team to create a memorable customer experience, including stock replenishment and cash handling.
• Lead by example and adapt across departments in a fast-paced luxury environment.
• Stay ahead of trends and deepen knowledge of products and competitors.

Skills

Professionally presented

Articulate

Customer focused

High-end client handling

Leadership by example

Jewellery/Luxury experience

Jewellery qualifications

Job description

Weirs pride themselves on being a renowned family run business, with fourth and fifth generation family members currently working at Weirs. Having been passed down through successive generations, each have made their own amendments and adjustments to suit the needs of present customers.

Weirs & Sons of the 21st century is a business which combines the talents of vibrant staff with the tradition of quality and service of days gone past. We pride ourselves on maintaining a wide diversity of luxury goods, catering for all budgets and tastes, with designs of the highest quality from leading manufacturers around the world.

Weir and Sons is home to a wide range of departments which boast handpicked first-class staff, with quality customer service skills and expert knowledge in their sector. All Weir & Sons employees are trained to the highest standard.

The Role

At Weir and Sons, we are currently looking for an experienced Luxury Sales Ambassador to join the team.

As a Luxury Sales Ambassador at Weir & Sons you will be in charge of creating strategies for promoting and selling products or services. You will serve as an intermediary between our brands and customers, recommending products and services while giving an exceptional customer service.

You will be responsible for acting as an ambassador for the brands in our store, specialized in Watches & Jewellery. This is an opportunity for those who thrive in a fast-paced environment, see themselves as a true personal and specialized ‘advisor’- someone who is bringing an experienced career in a luxury retail environment, has a strategic sales mindset and a passion for forming meaningful relationships with our customers.

As a Luxury Sales Ambassador you will be:

• Delivering exceptional service to our customers, sharing product knowledge and catering to their needs.
• Working as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting, you understand there is more to the customer experience than just selling.
• Managing customer feedback and use it constructively to continually raise the bar for service, sales and retail standards in your area.
• Adapting to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you.
• Staying ahead of the latest trends, expand your knowledge of products and competitors.

About you:

• Professionally presented.
• Be articulate with an outgoing and friendly personality.
• Customer focused.
• Be confident in dealing with high end clients with an ability to read and understand people.
• Have initiative and demonstrate an ability to lead others by your example.
• Previous Jewellery/ Luxury experience
• Jewellery specific qualifications