Lux Front-of-House Guest Host (Day Shift)

Ballyfin; Ballyfin; À distance; EUR 32 000 - 42 000; Plein temps

Résumé du poste

Ballyfin is a 5-star luxury country house hotel in Ireland, renowned for Michelin keys and exclusive service. We seek a proactive front-of-house professional to welcome guests, manage communications, and support our elite butler team in delivering memorable experiences.

This full-time role covers 5 days of work over 7, with three shift patterns spanning 8am to 8pm and occasional night cover. A passion for guest service and teamwork is essential.

Qualifications

• This role requires exceptional customer service with a friendly, professional demeanor.
• Candidates should display strong communication and gracious guest interaction.
• Attention to detail is essential in a luxury front-of-house environment.

Responsabilités

• Welcome guests on arrival and assist with luggage and parking.
• Meet and greet guests and guide them to their rooms.
• Maintain public areas, assist with house tours, and provide information about Demesne activities.
• Answer the house telephone, relay messages, and ensure courteous service.
• Support other departments as needed and uphold high standards of presentation.

Connaissances

Exceptional Customer Service

Charisma

Attention to Detail

Description du poste

Ballyfin is a 5-star luxury country house hotel in Ireland, renowned for Michelin keys and exclusive service. We seek a proactive front-of-house professional to welcome guests, manage communications, and support our elite butler team in delivering memorable experiences.

This full-time role covers 5 days of work over 7, with three shift patterns spanning 8am to 8pm and occasional night cover. A passion for guest service and teamwork is essential.