The Learning & Development Coordinator supports the effective planning, coordination, administration and evaluation of professional and operational training across TLI Group.
The role works with managers, employees, subject-matter experts and external providers to schedule and deliver learning activities, maintain accurate training and certification records, administer the Learning Management System (LMS), monitor mandatory and role-specific requirements, and help ensure employees have the knowledge, skills and qualifications needed to work safely, perform effectively and develop their careers.
Key Responsibilities:
- Coordinate professional and operational training from request through completion, including schedules, venues, facilitators, participant communications, materials, attendance and follow-up actions.
- Maintain the annual training calendar and support delivery of mandatory, compliance, safety, technical, on boarding, professional development, CPD and leadership programmes.
- Work with operational managers, functional leaders and subject‑matter experts to confirm role-based training needs, priorities, learner groups and suitable delivery methods.
- Administer the LMS and related systems, including course set‑up, enrollments, completions, learning content, assessments, reports and user support.
- Maintain complete and accurate employee training records, including attendance, qualifications, certifications, expiry dates, renewals, CPD history and role‑specific requirements.
- Monitor mandatory and operational training compliance, identify gaps or upcoming expires, and provide timely reports and reminders to employees and managers.
- Coordinate external training providers, quotations, purchase processes and course logistics, and monitor quality, service, learner feedback and value for money.
- Support the preparation and continuous improvement of learning materials, guides, communications and blended learning resources.
Qualifications
- Relevant third-level qualification or equivalent practical experience in learning and development, training administration, human resources, education, business or a related discipline.
Knowledge
- Understanding of training coordination, the learning cycle, adult learning principles and blended delivery approaches.
- Knowledge of learning administration, mandatory and role‑based training, evaluation methods and record‑keeping requirements.
- Awareness of data protection, confidentiality, inclusive learning practices and the importance of accurate compliance records.
Skills
- Experience coordinating multiple training programmes, courses or events and managing competing priorities.
- Strong organisational, scheduling, administration and attention-to-detail skills.
- Clear written and verbal communication skills and the ability to work effectively with employees, managers, trainers and suppliers.
- Experience using an LMS or training database and producing accurate reports; proficiency in Microsoft 365 applications.
- Ability to track certifications and expires, analyse learning data, resolve coordination issues and escalating risks appropriately.
- Customer-focused, collaborative and committed to high-quality service.
- Proactive, dependable and comfortable taking ownership through to completion.
- Adaptable, discreet, safety-conscious and committed to continuous learning and improvement.