Sanderson is partnering exclusively with The Talbot Group to recruit a Head of Learning and People Development to be responsible for leading the Group-wide learning, leadership and people development agenda across Talbot Group. Reporting to the Director of People Operations and Engagement, the role will translate organisational, workforce, regulatory and service priorities into a coherent learning strategy that builds capability, supports safe person-centred services, strengthens leadership and enables career development. You will work closely with HR Operations, Employee Relations and Engagement, Workforce Planning and HRIS, operational leaders and professional leads. A central requirement is to ensure mandatory and regulatory learning is controlled and audit-ready while building a broader culture of capability development, internal progression and continuous learning.
Key Responsibilities
- Lead the Group-wide learning and people development strategy aligned to organisational priorities, People strategy, service standards and values.
- Translate workforce, regulatory and operational priorities into annual and multi-year learning plans with clear outcomes, owners and measures.
- Use workforce, quality, performance, regulatory and engagement data to identify capability gaps and priority interventions.
Mandatory, Regulatory & Induction Learning
- Own the Group-wide mandatory and regulatory learning framework, including clear training matrices by role, service and location.
- Ensure required learning is planned, delivered and monitored against organisational, HIQA, professional and other relevant standards.
- Partner with the Head of HR Operations on induction: Learning and People Development owns programme content and delivery; HR Operations owns onboarding administration.
- Maintain and continuously improve the Group induction programme, including digital, in-person and practical learning components.
- Ensure learning arrangements support relevant professional registration and CPD requirements, including CORU, NMBI, IMC and other relevant bodies.
Leadership, Management & Organisational Capability
- Design and deliver leadership, supervisory and management development programmes aligned with Group priorities and service needs.
- Build manager capability in people management, communication, performance, feedback, change and team leadership, working with the Head of Employee Relations and Engagement.
- Support the Group's performance development and supervision model through targeted learning and development interventions.
- Develop capability programmes for critical roles, new services, role transitions and changing operational requirements.
- Develop and embed competency frameworks aligned to role requirements, Talbot Group values and professional standards.
- Build career and development pathways that support progression across services, internal mobility and employee retention.
- Support succession and talent development for critical roles and leadership pipelines through clear criteria and practical development actions.
- Own the functional requirements and effective use of learning management and digital learning platforms.
- Partner with the Workforce Planning and HRIS Lead on system integration, data standards, reporting and controls.
- Produce reliable dashboards covering learning compliance, participation, overdue learning, programme effectiveness and cost.
- Lead the Learning and People Development team, setting priorities, role clarity, service expectations and accountability for delivery.
- Establish a regular operating rhythm covering the learning calendar, capacity, mandatory compliance, programme performance and risks.
- Coach and develop team members through clear objectives, feedback, development planning and cross-training.
Governance, Quality & Risk
- Ensure learning and people development activities comply with relevant legislation, regulatory requirements, professional standards and organisational policies.
- Support audit, HIQA, accreditation, quality and risk activity and ensure learning-related actions are implemented and monitored.
- Maintain appropriate SOPs, process documentation, controls and evidence for key learning and people development activities.
- Relevant professional qualification in Learning & Development, Human Resources, organisational psychology, education or a related discipline
- 5+ years' experience in a senior Learning & Development / People Development role within a complex or multi-site environment
- Experience developing and delivering organisation-wide learning and people development strategies and plans
- Experience managing mandatory and regulatory learning, compliance monitoring and audit or inspection readiness
- Proven experience designing leadership, management and organisational capability development programmes
- Experience developing competency frameworks, career pathways, succession or talent development approaches
- Strong learning systems, digital learning, analytics and process improvement capability
- Experience leading a team and managing learning budgets, procurement and external providers
- Strong stakeholder and change capability, including partnership with operational and professional leaders
- Healthcare, disability or social care experience (significantly beneficial but not essential)