Account Manager

Synergy Security Solutions Ltd

Dublin

Hybrid

EUR 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Industry associations membership
Professional development opportunities
Employee Assistance Program
Clear progression plans / growth
Externally certified training (QQI &以上
Weekly salary payment

Job summary

Synergy Security Solutions Ltd is seeking an experienced Customer Account Manager to join our Dublin-based team. This permanent onsite role includes regional travel and responsibilities across operations coordination, client management and team leadership.

Key requirements include proven management experience, ability to work under pressure, a full driving licence, and proficiency with Google and Microsoft Office suites. Competitive industry benefits apply.

Qualifications

  • Proven experience in management or supervisory roles.
  • Ability to work under pressure and meet tight deadlines.
  • Full clean driving licence (Manual Vehicle).
  • Proficient in Google & Microsoft Office suite and other relevant software.

Responsibilities

  • Operations Coordination
  • Client management
  • Team leadership or supervision of staff
  • KPI and SLA management
  • Maintaining and operating security platforms
  • Develop and implement site-specific security procedures
  • Travel Regionally as required
  • Prepare and maintain security records and routine reports
  • Communicate with employees and clients
  • Maintain and retrieve data on company platforms
  • Prepare operational and client reports
  • Support various company departments

Skills

Management
Work under pressure
Driving licence
Office software

Job description

Dublin 12, Ireland | Posted on 08/14/2026

Ourcommitment to customer satisfaction and engagement is what makesour service delivery best in class. Due to continued growth, weare seeking skilled and customer-focused individuals to join ourSenior Management team.

Thesuccessful candidate will have the opportunity to grow and developtheir skills working within an established and experienced SeniorManagement team.

Whyjoin our team?

EqualOpportunities; Weare an equal opportunities employer committed to fostering a diverseand inclusive workplace where individuals of all backgrounds,experiences, and perspectives are welcomed and valued. We believethat diversity enriches our work environment, promotes innovation,and enhances our ability to deliver exceptional results. Ourcommitment was recently recognised having been awarded Diversity,Equity & Inclusion company of the year.

Recognition; Aspart of our team, you'll experience a culture that valuesrecognition and strives to create a workplace where your hard workand accomplishments are acknowledged. We believe in fostering anatmosphere of appreciation, where each team member is empowered toexcel and contribute to our shared goals. Recognition awards andfeedback will become a normal part of your day to day.

Benefits; Embarkon a career journey, where we believe in not only setting industrystandards but surpassing them when it comes to employee benefits andwell-being. As a pioneer in our field, we take pride in offeringindustry-leading benefits that go beyond the ordinary, ensuring ourteam members enjoy a fulfilling and rewarding professionalexperience. These include but are not limited to;

  • Sponsoredmembership to industry associations
  • Opportunityto grow and develop your skills
  • EmployeeAssistance Program
  • Clearprogression plans / opportunities
  • Externallycertified training (QQI & Above)
  • Weeklysalary payment

Role: Customer Account Manager

Location: Dublin12

RoleType: Permanent Onsite Based / Travel Regionally

Responsibilities;

  • OperationsCoordination
  • Clientmanagement
  • TeamManagement
  • KPI& SLA Management
  • Managing& Maintaining our Operational platforms
  • Develop,implement and maintain site-specific security procedures
  • TravelRegionally as required
  • Prepareand maintain security records and complete routine statisticalreports.
  • Communicatingwith employees & clients
  • Maintaining,updating and retrieving data held on the company'splatforms
  • PreparingOperational & Clients Reports
  • Supportingvarious company departments
Requirements

Role Requirements;

  • Provenexperience in Management / Supervisory roles
  • Abilityto work under pressure and meet tight deadlines.
  • Fullclean driving licence (Manual Vehicle)
  • Proficientin Google & Microsoft platform suite’s and other relevantsoftware.

General Requirements;

  • Abilityto conduct a full-time onsite role
  • Flexibilityin relation to working schedule
  • Sponsoredmembership to industry associations
  • Opportunityto grow and develop your skills
  • EmployeeAssistance Program
  • Clearprogression plans / opportunities
  • Externallycertified training (QQI & Above)
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