Key Account Manager

E‑Frontiers; Dublin; Hybrid; EUR 70,000 - 80,000; Full time

Job summary

E-Frontiers is seeking an experienced Enterprise Account Manager to lead strategic relationships across the EMEA region within the construction and infrastructure technology sector. You will manage high-value accounts, drive adoption of SaaS solutions, and coordinate with cross-functional teams to maximize value for major customers.

Based in Dublin or London with hybrid working, the role requires travel across EMEA and a proven track record of growing key accounts, negotiating renewals, and

Qualifications

• 4-5 years' experience in Key Account Management (KAM).
• Experience in construction or infrastructure sectors.
• Experience with SaaS, technology or digital solutions.
• Willingness to travel across EMEA.
• Full clean driving licence and site visits.

Responsibilities

• Manage a portfolio of high-value enterprise customers across EMEA.
• Develop relationships with key stakeholders and decision-makers.
• Create and execute account growth plans focused on retention and revenue growth.
• Identify opportunities to expand across additional projects and locations.
• Lead strategic customer meetings and business reviews to demonstrate value.

Skills

Key Account Management

SaaS/Tech

Relationship management

Negotiation

Tools

CRM software

Job description

Enterprise Account Manager - Construction Technology

Location: Dublin or London / surrounding areas
Salary: €70,000-€80,000 base + OTE €100,000-€120,000
Travel: Approximately twice per month across EMEA

We are looking for an experienced Enterprise Account Manager to join an innovative technology business providing digital solutions to the construction and infrastructure sector.

This is a commercially focused role where you will manage a portfolio of major customers, build relationships at senior level and identify opportunities to increase the use and value of technology solutions across large-scale projects and organisations.

The role would suit someone who enjoys working closely with customers, understands the construction environment and has a strong track record of growing existing accounts.

The Role

You will have responsibility for developing and expanding a portfolio of strategic customers across the EMEA region. Your focus will be on understanding customer requirements, strengthening relationships and identifying opportunities for increased adoption and commercial growth.

Key responsibilities will include:

• Manage a portfolio of high-value enterprise customers across EMEA.
• Develop strong relationships with key decision-makers and senior stakeholders.
• Create and execute account growth plans focused on retention, expansion and revenue generation.
• Identify opportunities to introduce solutions across additional projects, locations and business areas.
• Meet customers regularly, including onsite visits to construction and infrastructure projects.
• Lead strategic customer meetings and business reviews, demonstrating the value delivered through the technology.
• Work closely with Customer Success, Sales and internal leadership teams to ensure strong customer engagement and account development.
• Monitor account performance, customer requirements and commercial opportunities.
• Negotiate renewals, expansions and commercial agreements with senior stakeholders.

About You

We're looking for someone with 4-5 years' experience in Key Account Management, ideally within the construction or infrastructure sector.

You should have:

• Proven experience managing and growing large or strategic customer accounts.
• Experience working with SaaS, technology or digital solutions.
• A strong understanding of the construction, infrastructure or related built-environment sector.
• Excellent commercial, negotiation and relationship-management skills.
• Confidence engaging with senior and executive-level stakeholders.
• Experience identifying and converting upsell and expansion opportunities.
• A proactive, consultative approach to account management.
• Willingness to travel regularly throughout EMEA.
• A full clean driving licence and comfort visiting customer sites.

Why Join?

This is an opportunity to join a growing technology business with an established customer base and significant scope for further expansion.

You'll have considerable autonomy in managing your accounts, with the opportunity to build relationships with major organisations across the construction and infrastructure sector. The role combines strategic account management, commercial growth and regular customer engagement, with exposure to senior stakeholders across multiple EMEA markets.

Package: €70,000-€80,000 base salary with an expected OTE of approximately €100,000-€120,000, plus a flexible hybrid working environment and regular international exposure.

If you're an experienced Key Account Manager with construction-sector experience and a background in SaaS or technology, we'd be interested in hearing from you