Key Account Manager

Holland Safety; Dublin; On-site; EUR 45,000 - 60,000; Full time

Job summary

Holland Group in Ireland is seeking an Account Manager to strengthen relationships with public sector clients, identify growth opportunities and expand the client base. You will balance account management with driving business success in a dynamic environment.

The ideal candidate will have a Level 8 qualification in Business or Safety and at least three years sales experience in Health & Safety, with strong communication, relationship-building and negotiation skills.

Qualifications

• Level 8 qualification in Business, Safety or related field.
• Minimum 3 years of sales experience, preferably in Health & Safety.
• Proven ability to manage accounts and deliver value.

Responsibilities

• Serve as primary contact for clients and build long-term relationships.
• Identify opportunities within existing accounts to grow revenue.
• Target new industry sectors and expand the customer base.
• Collaborate with sales and marketing to meet targets.
• Lead negotiations and secure profitable contracts.
• Coordinate with internal teams to ensure delivery and client satisfaction.
• Research markets and feed insights to strategy.

Skills

Relationship management

Communication

Problem solving

Project management

Negotiation

Sales skills

Education

Level 8 qualification in Business or Safety

Tools

CRM systems

Microsoft Office 365

Job description

Key Account Manager at Holland Group, you will play a pivotal role in strengthening our relationships with existing public sector clients, ensuring their success, identifying growth opportunities and expanding our client base. This role offers the perfect balance between managing client accounts and driving business success in a fast-paced, dynamic environment. If you are proactive, results-driven, and thrive in a customer-focused role, this is the opportunity for you!

Key Responsibilities:

• Serve as the point of contact for clients, developing long-term relationships that add value to both the client and Holland Group.
• Identify and capitalise on opportunities within existing accounts to expand services, increase revenue, and enhance client satisfaction.
• Actively identify and target new industry sectors and potential clients, working closely with the sales and marketing teams to grow the customer base in key sectors.
• Collaborate with sales team to meet targets and drive business growth.
• Develop and implement strategies to promote the company's products and services, ensuring alignment with clients' objectives.
• Create tailored solutions based on in-depth understanding of client needs and market trends.
• Lead negotiations to secure mutually beneficial agreements and ensure profitability across all client contracts.
• Act as a key problem solver by managing escalations, urgent requests, and resolving client issues promptly while maintaining professionalism.
• Coordinate with internal teams to deliver comprehensive service solutions, ensuring smooth project management and delivery, while ensuring alignment with client needs.
• Conduct research to identify new markets, customer needs, and industry trends, feeding back insights to inform business strategy and product/service development.

Requirements:

• Level 8 Qualification in Business, Safety or a related field.
• Minimum 3 years of experience with a proven sales record, preferably in the Health & Safety sector.

Ideal Candidate:

• Hands-on experience in managing projects or accounts, with a demonstrated ability to deliver value and nurture long-term client partnerships.
• Exceptional written and verbal communication skills to engage confidently and professionally with both clients and stakeholders.
• Strong problem-solving skills with the ability to address client challenges, manage escalations, and resolve issues promptly and effectively.
• Good interpersonal skills for building strong relationships, coupled with the ability to close contracts and cultivate mutually beneficial agreements that drive business success.
• The ability to assess client needs, analyse data insights, and develop innovative, tailored solutions to meet their objectives.
• A proactive and self-motivated attitude with a strong focus on achieving measurable outcomes.
• Proven capability to manage multiple priorities simultaneously, meet deadlines, and deliver consistently high-quality work with minimal supervision.
• Proficient with Microsoft Office 365, CRM systems and other sales and marketing tools.