IT Support Technician - Hybrid/Remote Options

Mardix Ltd.; Dundalk; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Group Life Insurance

Pension Scheme

Sick pay

Cycle to Work

Enhanced annual leave

Volunteer days

Mental Health Support

Job summary

Anord Mardix in Dundalk, Ireland is seeking an IT Support Technician to join our team. You will provide hands-on support across our facilities, handling PC installations, configuration, maintenance, and troubleshooting of hardware, software, and peripherals.

The role emphasizes Windows environment, Active Directory, Office 365, server management, backups, security, and documentation. A formal IT qualification and valid driving license are required to cover mobility between sites.

Qualifications

• Formal IT qualification required.
• Experience with Windows Server and Active Directory preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Provide hands-on IT support across facilities, including PC installs and repairs.
• Assist with IT desk moves and onboarding/offboarding.
• Manage server changes and maintain documentation.
• Respond to security threats and remediation.
• Ensure backups and asset management.

Skills

Windows OS

Active Directory

Office 365

IT support

TCP/IP

Hardware repair

Mobile devices

Documentation

Education

Formal IT qualification

Tools

Virtual environments

Backup software

Windows Server

Antivirus management

Job description

Anord Mardix in Dundalk, Ireland is seeking an IT Support Technician to join our team. You will provide hands-on support across our facilities, handling PC installations, configuration, maintenance, and troubleshooting of hardware, software, and peripherals.

The role emphasizes Windows environment, Active Directory, Office 365, server management, backups, security, and documentation. A formal IT qualification and valid driving license are required to cover mobility between sites.