IT Operations Technician — Fleet & Cloud Support

Company Details Confidential; Munster; On-site; EUR 33,000 - 40,000; Full time

Job summary

Motion Metrics, an Irish technology company, seeks an IT Operations Technician to join the team on a permanent full-time basis in Cork. You will provide day-to-day technical support to internal users across locations and maintain the IT infrastructure underpinning fleet management and cloud platforms.

The role requires a minimum of 2 years in IT support, strong knowledge of Windows, Microsoft 365, networking and hardware troubleshooting, and a good command of English.

Qualifications

• Minimum 2 years’ relevant experience in an IT support or IT operations role.
• Strong practical knowledge of Windows operating systems, Microsoft 365, networking fundamentals and hardware troubleshooting.
• Ability to work independently and as part of a small team with excellent attention to detail.
• Good command of the English language (spoken and written).

Responsibilities

• Provide day-to-day technical support to internal users across all company locations, resolving hardware, software, network and peripheral issues both in person and remotely.
• Install, configure, maintain and troubleshoot desktop, laptop and mobile devices as well as associated peripherals.
• Support and maintain the IT infrastructure that underpins Motion Metrics’ fleet management systems and cloud-based platforms.
• Assist with the deployment, monitoring and basic administration of Microsoft 365, networking equipment and security tools.
• Respond promptly to service desk tickets, elevate complex issues where necessary, and document solutions clearly.
• Carry out routine system checks, updates, backups and preventative maintenance to ensure high availability and reliability.
• Support onboarding and offboarding of staff by preparing equipment and managing user accounts.
• Comply with all company IT security policies, data protection requirements and Health & Safety regulations.

Skills

Windows OS

Microsoft 365

Networking fundamentals

Hardware troubleshooting

Independent work

Attention to detail

English proficiency

Driving licence

Education

CompTIA A+

Network+

Microsoft certifications

Tools

Microsoft 365 admin tools

Remote support tools

Ticketing systems

Job description

Motion Metrics, an Irish technology company, seeks an IT Operations Technician to join the team on a permanent full-time basis in Cork. You will provide day-to-day technical support to internal users across locations and maintain the IT infrastructure underpinning fleet management and cloud platforms.

The role requires a minimum of 2 years in IT support, strong knowledge of Windows, Microsoft 365, networking and hardware troubleshooting, and a good command of English.