Insurance Specialist (Renewals)

Radiuslimited; Galway; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Bonus potential

Competitive core benefits

Inclusive culture

Career development opportunities

Job summary

Radiuslimited in Ireland seeks an insurance broker to service and grow a commercial client book. You will sell compliant business insurance, act as a broker for Radius Insurance, manage client accounts, and upsell where appropriate.

The role emphasizes de-escalation, relationship building, and achievement of targets within a fast-growing, inclusive culture. Preferred qualifications include APA or CIP, with base salaries around 30k EUR and potential OTE higher based on performance and

Qualifications

• Experience in selling business insurance to commercial clients.
• Ability to review market options and tailor products to client needs.
• Knowledge of regulatory requirements for insurance broking.

Responsibilities

• Sell compliant business insurance to existing clients (back book).
• Manage client accounts, mid-term adjustments, and admin tasks.
• Build long-term relationships and meet KPIs with the team.
• De-escalate complaints and provide excellent customer service.
• Support the commercial team and participate in cross-selling.

Skills

Client relationship management

Upselling & cross-selling

De-escalation skills

Education

APA (Accredited Product Adviser)

CIP (Certificate in Insurance Practice)

Job description

Compliant selling of business insurance to existing commercial clients (Back Book). Ensuring the product offered is based on a thorough and fair review of Radius Insurance available market and best suits the needs (and wants) of the client.

Own target and servicing existing business client including any of their needs or additional requirements throughout the first 12 months of their insurance. Where relevant, supporting additional work of the commercial team.

Acting as a Broker on behalf of relevant Radius Insurance clients.

Customer retention of existing policies and upselling/cross-selling of additional products.

Client account management including: mid‑term adjustments; departmental and client administration; facilitating finance for clients via third party partners; action post received (e.g. from clients or insurers) / to be sent.

Working towards targets and key performance indicators, as agreed with management.

Effectively managing your own time, requesting support when required.

Working as a member of a team to help develop other staff and progress the company, as a whole.

Providing excellent customer service, including but not limited to, de‑escalating complaints/customer issues and building long‑term relationships with clients.

Working with others including colleagues and insurers to develop long‑term relationships.

Administrative duties associated with the role.

Engaging with clients, predominantly through phone and email.

Addressing problems identified and putting corrective measures in place.

Ensuring your working environment is safe and appropriate for the role.

Continuous professional development as required by relevant regulation and/or legislation.

APA or CIP

Bonus paid as a % of salary

Salary: No Qual - 30K euros (36,300 OTE)

APA (Accredited Product Adviser) 33K euros - (39,930 OTE minimum)

CIP (Certificate in Insurance practice) 35K euros - (42,350 OTE minimum)

A friendly culture that mirrors our proposition to our customers.

A fast‑growing organisation that defines itself as being agile and innovative

A drive for continuous improvement, which you will be empowered to get behind from day one.

A commitment to building a working environment that values inclusivity, innovation, agility, and drive

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits

Still Curious?

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.