Insurance Specialist (Renewals)

SmartRecruiters, Inc.; Galway; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Bonus potential

Competitive core benefits

Job summary

Radius Insurance is seeking a compliant business insurance broker to service existing commercial clients. You will act as a broker on behalf of Radius Insurance, retain existing policies, upsell products, and manage client accounts, including mid-term adjustments and financing facilitation with third parties.

You will work toward targets and KPIs, de-escalate complaints, build long-term client relationships, and collaborate with insurers to develop the business.

Qualifications

• APA or CIP qualification required.
• Bonus paid as a percentage of salary.
• CIP (Certificate in Insurance practice) with 35K euros - (42,350 OTE minimum).

Responsibilities

• Acting as a Broker on behalf of Radius Insurance clients.
• Customer retention of existing policies and upselling/cross-selling additional products.
• Client account management including mid-term adjustments, administration, and facilitating finance via third parties.
• Working towards targets and KPIs as agreed with management.
• Providing excellent customer service and building long-term relationships with clients.

Skills

APA or CIP

CIP (Certificate in Insurance practice

Education

APA or CIP

CIP (Certificate in Insurance practice)

Job description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

Compliant selling of business insurance to existing commercial clients (Back Book). Ensuring the product offered is based on a thorough and fair review of Radius Insurance available market and best suits the needs (and wants) of the client.

Own target and servicing existing business client including any of their needs oradditionalrequirements throughout the first 12 months of their insurance. Where relevant, supportingadditionalwork of the commercial team.

• Acting as a Broker on behalf of relevant Radius Insurance clients.
• Customer retention of existing policies and upselling/cross-selling additionalproducts.
• Client account management including: mid-term adjustments; departmental and client administration; facilitating finance for clients via third-party partners; action post received (e.g. from clients or insurers) / to be sent.
• Working towards targets and key performance indicators, as agreed with management.
• Effectively managing your own time, requesting support when required.
• Working as a member of a team to help develop other staff and progress the company, as a whole.
• Providing excellent customer service, including but not limited to, de-escalating complaints/customer issues and building long-term relationships with clients.
• Working with others including colleagues and insurers to develop long-term relationships.
• Administrative duties associated with the role.
• Engaging with clients, predominantly through phone and email.
• Addressing problems identified and putting corrective measures in place.
• Ensuring your working environment is safe and appropriate for the role.
• Continuous professional development as required by relevant regulation and/or legislation.

Qualifications

APA or CIP

Bonus paid as a % of salary

CIP (Certificate in Insurance practice) 35K euros - (42,350 OTE minimum)

Additional Information

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.