Insurance & Deposit Advisor | Banking Customer Specialist

PTSB; Dublin; Hybrid; EUR 38.000 - 52.000; Vollzeit

Zusammenfassung

PTSB in Ireland is seeking an Insurance & Deposit Advisor to deliver best-in-class customer service while supporting deposits and home insurance needs. The role involves handling inbound and outbound calls, providing product guidance and ensuring compliance within a regulated banking environment.

You'll receive full training and have opportunities to progress as you gain professional qualifications. This permanent hybrid role is based in BlackRock, County Dublin, with flexible onsite options and

Qualifikationen

• APA in Loans and/or Investments or QFA.
• Understanding of compliance in a Financial Service contact centre.
• Excellent interpersonal and effective communication skills.

Aufgaben

• Support our customers with their day-to-day Deposit & Home Insurance needs where qualified to do so.
• Respond to queries regarding our customer's everyday banking needs.
• Interact and build relationships with customers and other partners while operating within agreed service level agreements.
• Provide advice to customers on products and services that meet their financial needs.
• Complete outbound calls with existing Deposit customers and new Home Insurance customers to discuss options available.

Ausbildung

APA in Loans and/or Investments or QFA

Jobbeschreibung

PTSB in Ireland is seeking an Insurance & Deposit Advisor to deliver best-in-class customer service while supporting deposits and home insurance needs. The role involves handling inbound and outbound calls, providing product guidance and ensuring compliance within a regulated banking environment.

You'll receive full training and have opportunities to progress as you gain professional qualifications. This permanent hybrid role is based in BlackRock, County Dublin, with flexible onsite options and