Insurance Customer Service Specialist (Hybrid)

KennCo Underwriting Ltd; Rathfarnham; Híbrido; EUR 30.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance bonus

Exam fees paid

Study leave

Insurance discounts

Hybrid working

Sports club

PRSA pension

Descripción de la vacante

KennCo Underwriting Ltd is seeking a Customer Service Representative to join its insurance customer service team in Leinster. The role involves handling policy queries, renewals, mid-term adjustments and other customer inquiries, delivering high-quality service and supporting policy administration.

In this hybrid role, you will build rapport with customers, strive to retain business and meet renewal targets, and ensure data accuracy across systems. A minimum APA qualification is required.

Formación

• Minimum APA qualified.

Responsabilidades

• Ability to work in all sections of personal lines, including Renewals, Processing mid-term adjustments, after sales customer enquiries
• Building rapport with customers
• Retaining the existing business and working towards renewal retention targets
• Ensuring all data is kept up to date on applied relay systems
• Dealing with all customer requests in an efficient manner
• Providing a high level of customer service
• Ability to process administrative duties with a high level of accuracy and attention to detail

Conocimientos

Organisational skills

Teamwork

Fast-paced environment

Communication skills

Initiative

Educación

APA qualification

Descripción del empleo

KennCo Underwriting Ltd is seeking a Customer Service Representative to join its insurance customer service team in Leinster. The role involves handling policy queries, renewals, mid-term adjustments and other customer inquiries, delivering high-quality service and supporting policy administration.

In this hybrid role, you will build rapport with customers, strive to retain business and meet renewal targets, and ensure data accuracy across systems. A minimum APA qualification is required.