Insurance Customer Advisor — Growth, Training & Impact

Arthur J. Gallagher & Co. (AJG); Ireland; Hybrid; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher is hiring a Customer Service Advisor to work with clients, understand insurance needs, and provide expert guidance. You’ll be supported by experienced leaders and have opportunities to grow within a global network.

Successful candidates will start with comprehensive training, develop professional qualifications in insurance, and contribute to delivering high-quality service across multiple channels. The role is full-time, with flexible arrangements available.

Qualifications

• Customer-focused and enjoy helping others.
• Strong written and verbal communication.
• Willingness to learn and develop professionally.

Responsibilities

• Build strong relationships with new and existing customers.
• Provide guidance on a range of personal insurance products.
• Prepare and manage quotes, renewals and policy amendments.
• Liaise with insurers and underwriters to secure best outcomes.
• Deliver an exceptional customer experience across phone, email and other channels.

Skills

Customer service

Communication skills

Microsoft Office

Adaptability

Education

Leaving Certificate or equivalent

Tools

CRM software

Job description

Gallagher is hiring a Customer Service Advisor to work with clients, understand insurance needs, and provide expert guidance. You’ll be supported by experienced leaders and have opportunities to grow within a global network.

Successful candidates will start with comprehensive training, develop professional qualifications in insurance, and contribute to delivering high-quality service across multiple channels. The role is full-time, with flexible arrangements available.