inside Sales Specialist - CPM Ireland

CPM Ireland; Leinster; Hybrid; EUR 42,000 - 50,000; Full time

Benefits offered by this job

Excellent basic salary

Uncapped Commission

Fast-track career progression

Full training and support

Hybrid Working

Job summary

CPM Ireland is recruiting an Inside Sales Specialist to join a dynamic team. Hybrid from CPM Head Office in Cookstown, Dublin, focusing on SME and Enterprise sectors, generating sales and leads for a Music Licensing Body.

The role reports to Inside Sales Manager, with responsibilities including prospecting over the phone, managing pipeline, and meeting KPI targets. Requires experience in tele-sales and CRM, with strong IT skills and target-driven mindset.

Qualifications

• Inside/sales experience or tele-sales experience
• Familiar with lead management and CRM systems
• Strong communication and interpersonal skills

Responsibilities

• Sell music licences to business customers by phone
• Proactively engage customers and generate leads
• Meet or exceed KPI targets
• Manage CRM and pipeline with accurate data
• Plan activities to maximise prospecting efficiency
• Ensure compliance with training and guidelines
• Provide customer feedback and industry insights
• Research products/services of the Music Licensing Body

Skills

Lead generation

Outbound calling

CRM management

Microsoft Office

Tools

CRM

MS Office

Job description

CPM Ireland is excited to announce that we are currently recruiting for an Inside Sales Specialist. This is a fantastic opportunity to join a dynamic team, working on behalf of our client, a leading Music Licensing Body.

The successful candidate will be reporting to the Inside Sales Manager and will be working in a hybrid capacity from our CPM Head Office in Cookstown, Dublin. The role will involve generating sales and creating leads in the SME and Enterprise sectors.

Employee Benefits

• Excellent basic salary - Up to €34,000 (DOE)
• Uncapped Commission - €16,000 (OTE)
• Fast‑track career progression – 82% of our managers are promoted internally
• Full training and ongoing support from industry‑leading coaches and team leaders
• Hybrid Working

Primary Responsibilities:

• Sell music licences by contacting potential business customers to explain the services offered by the Music Licensing Body
• Proactively engage customers over the phone, either through self-generated leads or working with call or customer files
• Achieve and exceed agreed KPI targets
• Manage your customer pipeline and own your CRM to ensure all information is correct, accurate and secure
• Structured planning to maximise efficiency and volume of prospects
• Work to the highest compliance levels set out by the company and client
• Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines
• Provide customer feedback and industry insight
• Proactively research new and existing products and services of the Music Licensing Body on an ongoing basis

Desirable Experience & Skills

• Inside / Tele-sales and/or lead generation experience
• Awareness of the Irish business arena at local and national levels
• Experience working with outbound calling, lead management and/or CRM systems
• Experience in a fast-paced target driven role, ideally in the business sector
• Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook
• Agility to multi-task, specifically updating systems and online forms in real-time whilst on calls with prospects to maximise efficiency
• Strong focus on results and achieving targets daily, weekly and monthly
• Ability to work on own initiative and continually look for ways to improve sales performance. Self-motivated with a drive to deliver consistent results
• Positive mindset interacting with customers, colleagues and the client
• Teamwork-orientated individual able to share best practice and add to a positive team dynamic
• Strong analysis and judgement skills to prioritise and focus on best opportunities
• Accountability for performance and personal ownership of corrective measures
• Excellent communication and interpersonal skills to create and build positive customer relationships
• Ability to create trust through effective listening and responding appropriately to individual customers
• Strong written skills for preparing proposals to customers and feedback to management/client