inside Sales Specialist - CPM Ireland

CPM Ireland; Ireland; Hybrid; EUR 32,000 - 54,000; Full time

Benefits offered by this job

Hybrid Working

Uncapped Commission

Training and support

Job summary

CPM Ireland is seeking an Inside Sales Specialist to join our dynamic team at the CPM Head Office in Cookstown, Dublin. This hybrid role focuses on generating sales and creating leads within the SME and Enterprise sectors.

You will report to the Inside Sales Manager and engage prospects by phone, manage CRM data, and strive to meet KPIs while driving growth with an uncapped commission structure.

Qualifications

• Inside sales or tele-sales/lead generation experience
• Awareness of the Irish business arena at local and national levels
• Experience with outbound calling, lead management and/or CRM systems
• Experience in a fast-paced target driven role in the business sector
• Competent IT skills; comfortable with Microsoft Office including Excel and Outlook
• Ability to multi-task updating systems and online forms in real-time during calls
• Strong focus on achieving targets daily, weekly and monthly
• Self-motivated with drive to deliver consistent results
• Excellent communication and interpersonal skills to build relationships

Responsibilities

• Sell music licences by contacting potential business customers to explain the services offered by the Music Licensing Body
• Proactively engage customers over the phone, either through self-generated leads or working with call or customer files
• Achieve and exceed agreed KPI targets
• Manage your customer pipeline and own your CRM to ensure all information is correct, accurate and secure
• Structured planning to maximise efficiency and volume of prospects
• Work to the highest compliance levels set out by the company and client
• Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines
• Provide customer feedback and industry insight
• Proactively research new and existing products and services of the Music Licensing Body on an ongoing basis

Skills

Inside sales

Lead generation

CRM systems

Microsoft Office

Excel

Outlook

Communication skills

Teamwork

Target driven

Self-motivation

Tools

CRM systems

Excel

Outlook

Job description

CPM Ireland is excited to announce that we are currently recruiting for an Inside Sales Specialist. This is a fantastic opportunity to join a dynamic team, working on behalf of our client, a leading Music Licensing Body.

The successful candidate will be reporting to the Inside Sales Manager and will be working in a hybrid capacity from our CPM Head Office in Cookstown, Dublin. The role will involve generating sales and creating leads in the SME and Enterprise sectors.

Employee Benefits

• Excellent basic salary - Up to €34,000 (DOE)
• Uncapped Commission - €16,000 (OTE)
• Fast‑track career progression – 82% of our managers are promoted internally
• Full training and ongoing support from industry‑leading coaches and team leaders
• Hybrid Working

Primary Responsibilities:

• Sell music licences by contacting potential business customers to explain the services offered by the Music Licensing Body
• Proactively engage customers over the phone, either through self-generated leads or working with call or customer files
• Achieve and exceed agreed KPI targets
• Manage your customer pipeline and own your CRM to ensure all information is correct, accurate and secure
• Structured planning to maximise efficiency and volume of prospects
• Work to the highest compliance levels set out by the company and client
• Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines
• Provide customer feedback and industry insight
• Proactively research new and existing products and services of the Music Licensing Body on an ongoing basis

Desirable Experience & Skills

• Inside / Tele-sales and/or lead generation experience
• Awareness of the Irish business arena at local and national levels
• Experience working with outbound calling, lead management and/or CRM systems
• Experience in a fast-paced target driven role, ideally in the business sector
• Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook
• Agility to multi-task, specifically updating systems and online forms in real-time whilst on calls with prospects to maximise efficiency
• Strong focus on results and achieving targets daily, weekly and monthly
• Ability to work on own initiative and continually look for ways to improve sales performance. Self-motivated with a drive to deliver consistent results
• Positive mindset interacting with customers, colleagues and the client
• Teamwork-orientated individual able to share best practice and add to a positive team dynamic
• Strong analysis and judgement skills to prioritise and focus on best opportunities
• Accountability for performance and personal ownership of corrective measures
• Excellent communication and interpersonal skills to create and build positive customer relationships
• Ability to create trust through effective listening and responding appropriately to individual customers
• Strong written skills for preparing proposals to customers and feedback to management/client