Inside sales Engineering

HRP Group; Dublin; On-site; EUR 38,000 - 52,000; Full time

Job summary

HRP Group seeks a proactive, sales-focused inside sales and technical customer support professional to drive revenue and build lasting relationships with our established customer base in the electrical controls & automation arena.

You will qualify opportunities, maintain a pipeline, deliver product training sessions, manage CRM data, and support the external sales team from an office environment.

Qualifications

• Graduate with mechanical/manufacturing engineering background
• Strong sales/customer service understanding
• Experience in or exposure to process/mechanical/electrical engineering sectors is a plus
• Proactive, target-driven with ability to build a pipeline
• Team player with good communication and collaboration skills
• Willingness to learn product offerings and CRM processes (3–6 months)

Responsibilities

• Build and maintain a business development pipeline for the area of responsibility
• Identify and qualify sales and specification opportunities
• Develop and maintain a database of specifiers and contractors
• Initiate and facilitate virtual CPD and product training sessions
• Maintain currency of product documentation, samples, and displays
• Propose updates for social media and online presence
• Achieve sales targets for the area (revenue & GM)
• Handle customer enquiries and provide technical quotations
• Provide office-based support to the external sales team
• Maintain CRM data for sales, orders, contacts and leads
• Build relationships across customer base and maintain sales-focused attitude
• Promote products and secure orders through regular customer contact
• Maintain an awareness of complete product offering
• Carry out introductory product training

Skills

Sales/customer service understanding

Team player

Analytical skills

Ability to work independently

Learning agility

Learning and training mindset

Education

Bachelor's degree in Mechanical or manufacturing Engineering

Tools

MS Office

Outlook

Excel

Word

PowerPoint

Job description

Our client is a leader in Electrical Controls & Automation technology supplies

Sales focused technical customer support and inside sales, proactively communicating with our established customer base to ensure best in class sales & customer service, an increase in core product sales and a higher level of relationship with our key customers. Preferred candidates will have relevant third level academic or vocational qualifications. Direct experience in or indirect commercial exposure to the process, mechanical and/or electrical engineering, safety systems, plumbing or ‘hard’ facilities management segments would be advantageous. We are seeking ambitious, focused individuals with an aptitude and interest in the proactive commercialisation of opportunities across our lines of business and can integrate positively into our existing team. Our Client is an equal opportunities employer. Values of respect, collaboration, service, support, and challenge are indicative of the culture and climate fostered by the business principal.

Responsibilities

• Compiling and maintaining an appropriate business development pipeline for area of responsibility
• Identifying and qualifying relevant sales and specification opportunities
• Developing and maintaining an accurate database of relevant specifiers and contractors
• Initiation and facilitation of virtual CPD and product training sessions (webinar and workshop)
• Maintaining currency of product documentation, samples, displays
• Proposing updates for social media and www presence for area of responsibility
• Achieving sales target for area of responsibility (revenue & GM)
• Handling Customer enquiries / sales support enquiries and technical quotations. Managing existing accounts, phone-based sales
• Complete introductory product training course
• Build relationships with the various companies throughout the customer base
• Maintain a sales focused attitude in all dealings with the customer base
• Operate in a proactive fashion to best publicise products and secure orders and additional revenue through regular contact
• Maintain a positive attitude and foster a passion for the company and products you represent
• Maintain and increase sales by timely and active communication with the customer base, Highlight offers, and incentives as required
• Maintain the CRM system all sales, order, contact, customer, lead and supplier information within System. Enter, maintain, and update all activity within System
• Office based support to the external sales team
• Have an awareness of the complete product offering

NUMBER OF YEARS PREFERRED EXPERIENCE

• -Outgoing and positive personality
• - Graduate, Degree in Mechanical or manufacturing Engineering
• -An understanding of sales customer service
• -Sales team experience
• -Sales and customer service focus
• -Team Player
• -Mechanical and electrical aptitude
• -Ability to attain basic customer/technical/product knowledge within a relatively short period of time (3-6months)
• -Analytical skills
• -Able to use initiative to follow general guidelines to achieve goals
• -Ability to work unaided and unsupervised as part of the wider team
• -Reporting as agreed and required vs targets

MS Office including Outlook, Excel, Word and PowerPoint

Remote / Virtual platforms including MS Teams, Zoom and Skype