Injury Claims Handler

RECRUITERS; Ireland; Remote; EUR 35,000 - 60,000; Part time

Benefits offered by this job

Fully remote

Flexible hours

20 days annual leave

Job summary

RECRUITERS is seeking an experienced claims handler for two portfolios, liability and broker claims. This fully remote role offers flexible hours and the option to work part‑time or full‑time depending on the right candidate.

You will manage end‑to‑end claims, liaise with IRB/ARB procedures, and support brokers and clients with a proactive, independent approach. The position emphasises autonomy, professional communication, and delivering accurate reserve management and timely settlements, while

Qualifications

• CIP qualification confirmed with extensive liability, motor and EL/PL injury claims experience.
• Solid understanding of the full claims process and IRB/ARB procedures.
• Ability to work independently with flexible remote hours.
• Experience communicating with brokers, insurers and clients.

Responsibilities

• Own two portfolios: liability and broker claims, managing end‑to‑end lifecycle.
• Investigate liability, pursue early settlements and maintain client contact.
• Interact with IRB/ARB, obtaining assessments, awards, and fees as required.
• Maintain reserves and prepare quarterly bordereaux for insurers.
• Coordinate with solicitors on litigated cases and broker relationships.
• Prepare monthly reports and pre-renewal reviews for large clients.
• Respond to policyholder inquiries and provide clear claim guidance.

Skills

CIP qualified

Liability claims handling

Motor & EL/PL claims

IRB procedures

Job description

The client provides claims handling services to brokers, MGAs and the consumer market, with a strong focus on liability, motor, EL/PL injury and property claims. The company is growing from the ground up, led by a founder who values flexibility, autonomy, professionalism and people who can work on their own initiative.

Location: Remote in Ireland

The Role

We are looking for an experienced claims handler to take ownership of two portfolios: a liability claims portfolio and a broker claims portfolio. This is a genuinely flexible, fully remote position. Your working hours are shaped around your own schedule , what matters is that the work is done well and that you stay on top of your portfolio.

The role can be structured as part-time or full-time, depending on the right candidate.

Key responsibilities

• Manage a portfolio of liability claims for clients with large deductibles.
• Investigate liability, pursue early settlements and maintain continuous client communication.
• Handle all interactions with the Injuries Resolution Board (IRB), including consenting to assessments, accepting or rejecting awards, and requesting relevant fees and payments.
• Maintain accurate reserves and prepare quarterly bordereaux for insurers.
• Prepare hand-offs for claims e
• Liaise with solicitors on litigated cases.
• Act as the outsourced claims department for brokers across motor, EL and PL claims.
• Manage all items in the claims inbox, from notification through to settlement.
• Guide policyholders through the claims process and answer their queries throughout the claim lifecycle.
• Report claims to insurers and gather additional information as required.
• Keep files up to date and ensure regular progress reviews.
• Make representations on behalf of clients when needed.
• Prepare monthly claims reports and pre-renewal claim reviews for large clients.

About you

• CIP-qualified.
• Strong experience handling liability, motor and EL/PL injury claims; some property claims experience is an advantage.
• A solid understanding of the full claims process, including IRB/ARB procedures.
• Experienced and comfortable working independently – this role suits someone with a well-established claims background.
• Professional, hardworking and proactive, with the ability to work on your own initiative.
• Someone who values flexibility and remote working.

What's on offer

• Fully remote working with extremely flexible hours.
• Part-time
• 20 days annual leave.
• The chance to working directly with a founder who values autonomy and trust.