In-Room Dining Waiter / Stanleys Waiter

The Red Carnation Hotel Collection; Cong; On-site; EUR 28,000 - 36,000; Part time

Benefits offered by this job

Professional training

Discounted accommodation

Employee events

Two volunteering days

Free meals on duty

Job summary

The Red Carnation Hotel Collection is seeking an In-Room Dining Waiter at Ashford Castle, Cong, Co.Mayo, Ireland. This role offers casual employment with a 5 over 7 pattern in a luxury hotel environment, delivering personalised in-room dining experiences to discerning guests.

You will join a legendary property known for Forbes Five-Star status, providing polished service, attention to detail, and seamless guest interactions in a fast-paced setting.

Qualifications

• A passion for hospitality and delivering discreet, high-end service.
• Strong communication and organisational skills.
• Attention to detail, with a focus on presentation and guest satisfaction.
• Ability to work independently while remaining a key part of the team.
• Previous experience in room service or a similar position in a luxury hotel environment is preferred.

Responsibilities

• Deliver food and beverages to guest rooms promptly, courteously, and in line with hotel standards.
• Accurately take in-room dining orders, ensuring any guest preferences or allergies are clearly communicated to the kitchen.
• Present and set up trays or trolleys in guest rooms to a high standard, ensuring a polished, elegant service.
• Respond to guest requests efficiently and professionally, anticipating their needs whenever possible.
• Collect trays and trolleys from rooms in a timely manner, maintaining discretion and cleanliness in corridors.
• Ensure compliance with hygiene, safety, and hotel service standards at all times.

Skills

Hospitality

Communication

Organisational skills

Attention to detail

Independent work

Room service

Job description

In-Room Dining Waiter - Luxury Hotel

Incredible Benefits

We are seeking a professional and service-driven In-Room Dining Waiter / Stanleys Waiter to join our exceptional team at our hotel. If you take pride in creating seamless, personalised in-room dining experiences and enjoy working in a fast-paced, guest-focused environment.

Location: Ashford Castle, Cong, Co.Mayo, Ireland

Employment type: Casual

Working pattern: 5 over 7 days

What's in it for you?

• Professional, award winning training and development opportunities
• Discounted accommodation rates with Red Carnation Hotel Collection
• Employee Recognition Events
• Discounted rates with many local businesses and third party service providers (including Estate Activities)
• Heavily subsidised accommodation (subject to availability)
• Free meals on duty
• Complimentary dry cleaning of business attire
• Recommend friend and family bonus scheme
• Two paid volunteering days each year
• Holiday allowance increasing with length of service up to 25 days
• Hotel based recognition incentives
• Free access to Employee Assistance Programme

Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025.

Key Responsibilities of a Room Service Waiter:

• Deliver food and beverages to guest rooms promptly, courteously, and in line with hotel standards.
• Accurately take in-room dining orders, ensuring any guest preferences or allergies are clearly communicated to the kitchen.
• Present and set up trays or trolleys in guest rooms to a high standard, ensuring a polished, elegant service.
• Respond to guest requests efficiently and professionally, anticipating their needs whenever possible.
• Collect trays and trolleys from rooms in a timely manner, maintaining discretion and cleanliness in corridors.
• Ensure compliance with hygiene, safety, and hotel service standards at all times.

What are we looking for?

• A passion for hospitality and delivering discreet, high-end service.
• Strong communication and organisational skills.
• Attention to detail, with a focus on presentation and guest satisfaction.
• Ability to work independently while remaining a key part of the team.
• Previous experience in room service or a similar position in a luxury hotel environment is preferred.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in Ireland.