Waiter/Waitress

The Red Carnation Hotel Collection; Cong; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Training

Discounted stays

Recognition events

Local discounts

Subsidised accommodation

Free meals on duty

Dry cleaning

Referral bonus

Volunteer days

Holiday entitlement

Employee assistance

Job summary

The Lodge at Ashford Castle, part of The Red Carnation Hotel Collection, is seeking a Waiter/Waitress for Wildes Restaurant to deliver exceptional service in a luxury setting. You will engage guests warmly, know the menu, and ensure flawless presentation and hospitality during service.

Join a renowned team offering award-winning training, staff discounts, and extensive employee benefits in a prestigious Irish hotel environment.

Qualifications

• Previous experience in a Food & Beverage role, ideally within a luxury hotel or fine dining setting.
• Ability to connect with guests and provide personalised service with a warm, professional attitude.
• A keen eye for detail to ensure high standards of service and presentation.

Responsibilities

• Take food and beverage orders accurately, communicating clearly to kitchen and bar staff.
• Be familiar with all menu items and products available.
• Offer informed recommendations and answer guest questions on all menu items.
• Ensure tables are cleaned, set up to the highest standards, and maintained throughout service.
• Engage with guests and provide attentive service to create memorable experiences.
• Maintain all food service areas to the highest cleanliness and hygiene standards.

Skills

Guest service

Attention to detail

Teamwork

Professional demeanor

Job description

Waiter/Waitress ***luxury hotel***

We are looking for a talented and dynamic Waiter/Waitress to join the team at Wildes Restaurant. As a valued member of our Food & Beverage team, you will be responsible for delivering exceptional service, creating memorable guest experiences, and maintaining the highest standards of food and beverage presentation within the operation. With a warm and engaging personality, you will ensure every guest receives outstanding hospitality while contributing to the vibrant atmosphere that makes Wildes Restaurant a favourite dining destination for our guests.

Location:

The Lodge at Ashford Castle

Employment type:

Full Time

Working pattern:

5/7 days

What's in it for you?

• Professional, award winning training and development opportunities.
• Discounted accommodation rates with Red Carnation Hotel Collection.
• Employee Recognition Events.
• Discounted rates with many local businesses and third party service providers (including Estate Activities).
• Heavily subsidised accommodation (subject to availability).
• Free meals on duty.
• Complimentary dry cleaning of business attire.
• Recommend friend and family bonus scheme.
• Two paid volunteering days each year.
• Holiday allowance increasing with length of service up to 25 days.
• Hotel based recognition incentives.
• Free access to Employee Assistance Programme.

Key Responsibilities of a Waiter/Waitress:

• Take food and beverage orders accurately, ensuring all requests are communicated clearly to the kitchen and bar staff.
• Be fully familiar with all menu items and products available.
• Offer informed recommendations and answer guest questions in relation to all menu items.
• Ensure tables are cleaned, set up to the highest standards, and maintained throughout the service period.
• Engage with guests and provide attentive service, ensuring every experience is memorable.
• Maintain all food service areas to the highest level of cleanliness and hygiene in accordance with hotel standards.

What are we looking for?

• Previous experience in a Food & Beverage role, ideally within a luxury hotel or fine dining setting.
• Ability to connect with guests and provide personalised service with a warm, professional attitude.
• A keen eye for detail to ensure high standards of service and presentation are consistently met.
• Collaborative and positive attitude, with the ability to work seamlessly within a team.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa, and/or ID card to verify your Right to Work in the Republic of Ireland, in line with statutory requirements.