ICC Operations & Reporting Coordinator

Water; Dublin; Hybrid; EUR 42,000 - 58,000; Full time

Job summary

Uisce Éireann is seeking an ICC Support Coordinator to help run the Intelligent Control Centre (ICC) shift function. You will provide administrative and analytical support across IOM, ensuring 24/7 coverage and contributing to process improvements as we evolve our data-enabled control centre.

The role requires at least 2 years in a complex operational environment, strong MS Office skills, and the ability to handle confidential information.

Qualifications

• Minimum 2 year’s experience in a complex operational environment, supporting a 24/7 operation.
• Strong administrative and financial coordination experience, including record management and PO/Invoicing support.
• Proficient in Microsoft Office; Power BI experience is an advantage.
• Ability to manage large volumes of information with accuracy and attention to detail.

Responsibilities

• Shift Administration and Workforce Support: maintain ICC shift rota and time/leave records.
• Operational Governance and Documentation: act as documentation controller for ICC and IOM materials.
• Reporting and Process Support: develop and deliver ICC/IOM reports and dashboards.
• Financial and Administrative Coordination: process payments, invoices and PO activities.
• Support to Wider IOM Operations: assist with cross-functional initiatives and data collection.

Skills

Shift planning

Administrative coordination

Data handling

Microsoft Office

Tools

Power BI

Oracle

ServiceNow

Job description

Uisce Éireann is seeking an ICC Support Coordinator to help run the Intelligent Control Centre (ICC) shift function. You will provide administrative and analytical support across IOM, ensuring 24/7 coverage and contributing to process improvements as we evolve our data-enabled control centre.

The role requires at least 2 years in a complex operational environment, strong MS Office skills, and the ability to handle confidential information.