Hybrid Senior Technical Writer: DITA, SOPs & DocOps

Johnson Controls

Dublin

On-site

EUR 45,000 - 65,000

Full time

10 days ago

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Job summary

Johnson Controls in Dublin is seeking a technically minded technical writer to join our onsite team. You will create content for a business unit supporting program releases under guidance from more senior team members and develop SOPs based on HVAC manufacturing processes.

You will author content in DITA XML, work with content management systems, and produce technical illustrations. The role emphasizes DocOps practices and collaboration with development and product management teams to ensure

Qualifications

2+ years of technical writing experience.
Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science.
Experience with writing SOPs, preferably DITA xml.
Technical illustration skills: Photoshop and Illustrator or similar.
Excellent communication and interpersonal skills. You will be working closely with the development and product management teams
Ability to plan, organize, and support multiple program releases
Mentoring experience. Sharing knowledge with others is an important part of the culture of our org.
Document control and revisioning in content management or version control systems
Technically skilled. Knowledge of scripting languages, APIs, SQL is desired.

Responsibilities

Creating content for a business unit supporting program releases under the guidance of more senior team members
Creating standard operating procedures based on HVAC manufacturing processes.
Creating content in DITA xml and content management systems
Creating technical illustrations
Providing DocOps support. You will have the opportunity to support one of our process teams.