Tech Writer III — DITA, DocOps & SOP Expert

YDU JC Air Cond & Ref Inc.- Dubai; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Johnson Controls in Dublin is seeking a Tech Writer III to produce content for HVAC manufacturing programs. You will create SOPs, develop DITA XML documentation, and generate technical illustrations, working closely with manufacturing, product management, and engineering teams. Hybrid onsite presence is expected up to four days per week.

The role requires 2+ years in technical writing, a relevant English/technical background, and experience with content management systems and SOP development.

Qualifications

• 2+ years of technical writing experience.
• Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science.
• Experience with writing SOPs, preferably DITA XML.
• Technical illustration skills: Photoshop and Illustrator or similar.

Responsibilities

• Create content for a business unit supporting program releases under senior guidance.
• Create SOPs based on HVAC manufacturing processes.
• Create content in DITA XML and content management systems.
• Create technical illustrations.
• Provide DocOps support.

Skills

Technical writing

SOP writing

Documentation planning

Mentoring

Education

English/Journalism/Technical Communications

Tools

DITA XML

InDesign

FrameMaker

MadCap Flare

Photoshop

Illustrator

Job description

Johnson Controls in Dublin is seeking a Tech Writer III to produce content for HVAC manufacturing programs. You will create SOPs, develop DITA XML documentation, and generate technical illustrations, working closely with manufacturing, product management, and engineering teams. Hybrid onsite presence is expected up to four days per week.

The role requires 2+ years in technical writing, a relevant English/technical background, and experience with content management systems and SOP development.