Technical Writer

HCLTech; Ireland; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

HCL in Cork, Ireland is seeking a Technical Documentation Specialist/Technical Writer to develop and manage controlled procedures, work instructions and forms in a regulated environment. You will work with subject matter experts to translate technical information into clear, structured documentation and manage it through review, approval and release.

The role requires strong writing, attention to detail, and experience with document control, templates, and MS Word.

Qualifications

• Bachelor-level or equivalent in a technical field with ability to understand complex subject matter.
• Experience creating controlled documentation in regulated environments is preferred.
• Strong writing, editing and proofreading skills are essential.

Responsibilities

• Collaborate with subject matter experts to define and validate document content.
• Translate complex technical information into clear, concise procedures, work instructions, and forms.
• Identify content gaps and incorporate feedback.
• Review documentation for technical accuracy, clarity and formatting.
• Apply templates and document-control requirements throughout drafting, review, and release.
• Plan and manage priorities, timelines, risks and dependencies with minimal supervision.
• Track and report documentation progress and metrics.
• Support continuous improvement of templates and authoring processes.

Skills

Technical writing

Editing

MS Word advanced

Regulated documentation

Attention to detail

Planning and time management

Independent work

Cross-functional collaboration

Education

Engineering or related degree

Information Systems

Life Sciences

Technical Communication

Languages

Tools

Windchill

Document management systems

Job description

HCL is a $11 billion leading global technology enterprise consisting of over 200,000 professionals operating from 52 countries. Founded in 1976, HCL is one of India's original IT garage start-ups. For more on HCL, please visit www.hcl.com

Job Role

Technical Documentation Specialist / Technical Writer

Work Location – Cork, Ireland

Mode of Hiring- Permanent

Job Summary

The Technical Documentation Specialist/ Technical Writer will develop and manage controlled procedures, work instructions and forms in a regulated environment. Working with subject matter experts, the role will translate technical information into clear, accurate and consistently structured documentation and manage it through review, approval and release.

Responsibilities and Duties

• Collaborate with subject matter experts through meetings, interviews and working sessions to define and validate document content.
• Translate complex technical information into clear, concise and logically structured procedures, work instructions, forms and supporting documents.
• Identify content gaps, ask effective clarification questions and incorporate feedback.
• Review documentation for technical accuracy, clarity, consistency, terminology and formatting.
• Apply templates, good documentation practices and document-control requirements throughout drafting, review, approval and release.
• Plan and manage priorities, timelines, document status, risks and dependencies with minimal supervision.
• Track and communicate documentation progress and performance metrics.
• Support continuous improvement of documentation templates and authoring processes while contributing effectively to the wider team.

Education

• A qualification in Engineering, Information Systems, Life Sciences, Technical Communication, Languages or a related discipline.
• A broad technical foundation and the ability to understand and communicate complex subject matter.

Skills Required

• Excellent technical writing, editing and proofreading skills.
• Advanced Microsoft Word skills, including styles, templates, tables, numbering and document formatting.
• Experience creating controlled documentation in a regulated industry and applying good documentation practices.
• Strong verbal communication, active listening, interviewing and clarification skills.
• Excellent attention to detail, accuracy and consistency.
• Strong planning, organization and time-management skills, with the ability to work independently.
• Ability to track and report documentation metrics.
• Self-motivated team player with strong interpersonal and cross‑functional collaboration skills.

Preferred Experience

• Experience in the medical device, pharmaceutical or another highly regulated industry.
• Knowledge of ISO 13485 or comparable standards and regulated quality systems.
• Experience with validation documentation, electronic document or quality management systems including Windchill, and controlled change workflows.
• Experience contributing to formal, public or published reports.

Location and Working Arrangement

• The preferred location is Ringaskiddy, Cork with an on-site/work from home hybrid arrangement. Fully remote-based candidates may be considered.