Hybrid Customer Care & Sales Support Specialist

Evolve; Dublin; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Training & support

Collaborative culture

Job summary

Evolve is partnering with a well-established pharmaceutical organisation in the ophthalmic industry. They seek a Customer Care and Sales Support Assistant on a full-time maternity cover ending December 2027.

The role is four days in the office with one day working from home, and Dublin candidates are welcome. You’ll blend customer service, sales administration and operational support across the UK and Ireland, acting as the first point of contact, processing orders accurately, maintaining

Qualifications

• Proven experience handling customer enquiries via phone and email.
• Experience processing orders with high data accuracy.
• Strong organisational skills and the ability to manage priorities.
• Excellent teamwork and collaboration with dispersed teams.

Responsibilities

• Be the first point of contact for customers across channels.
• Take ownership of orders and enquiries, ensuring accuracy and timely resolution.
• Support UK and Ireland Sales Teams with daily administrative tasks.
• Maintain records and assist with data reporting and routine activities.
• Collaborate across Customer Care, Sales and Operations to deliver seamless service.

Skills

Customer service

Order processing

Data accuracy

Organisation

Communication

Job description

Evolve is partnering with a well-established pharmaceutical organisation in the ophthalmic industry. They seek a Customer Care and Sales Support Assistant on a full-time maternity cover ending December 2027.

The role is four days in the office with one day working from home, and Dublin candidates are welcome. You’ll blend customer service, sales administration and operational support across the UK and Ireland, acting as the first point of contact, processing orders accurately, maintaining