Housing & Stepdown Services Manager

Focus Ireland; Dublin; On-site; EUR 65,000 - 95,000; Full time

Job summary

Focus Ireland in Dublin seeks a Service Manager for Stanhope Green and the Stepdown Programme to lead two projects within homelessness services. The role involves managing housing, tenancy, and wrap-around supports, with collaboration across partners including HSE.

You will supervise teams, monitor budgets, ensure policy compliance, and drive service improvements while maintaining strong community and stakeholder links.

Qualifications

• A third-level qualification in social care or CORU registered social care worker.
• Minimum 3 years experience in service management.
• Experience of needs assessment, support planning, case management and housing.
• Commitment to work in partnership with parents/guardians and children.
• Excellent communication skills.
• Experience of service planning and development.
• Full clean driver's licence.

Responsibilities

• Work within Focus Ireland's framework, values, and objectives under guidance of the Line Manager.
• Provide leadership and support to teams delivering Housing, Tenancy and Community Sustainment Services and Stepdown Services.
• Deliver supervision, performance management, and staff development.
• Ensure compliance with organisational policies, including child protection, complaints, confidentiality, H&S, housing, and HR.
• Monitor and update policies to ensure high-quality service delivery.
• Keep the Line Manager informed of trends, legal changes, and service developments.
• Manage day-to-day project budgets and communicate budget needs to the Line Manager.
• Coordinate referrals and allocate case workers to meet service needs.
• Ensure accurate record-keeping, data collection, and timely database updates.
• Develop relationships with external agencies and stakeholders.
• Participate in supervision, training, and team/agency meetings.
• Prepare monthly project reports and contribute to reviews and improvements.
• Participate in on-call service and take on additional duties as assigned.

Skills

Communication skills

Partnership working

Staff supervision

Budget management

Needs assessment

Service planning

Driver's licence

Education

Degree in social care or CORU registered

Job description

Focus Ireland in Dublin seeks a Service Manager for Stanhope Green and the Stepdown Programme to lead two projects within homelessness services. The role involves managing housing, tenancy, and wrap-around supports, with collaboration across partners including HSE.

You will supervise teams, monitor budgets, ensure policy compliance, and drive service improvements while maintaining strong community and stakeholder links.