Intensive Case Manager, Housing First

Focus Ireland; Dublin; In loco; EUR 40.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

25 days Annual Leave

3 Concession Days

7% Employer Pension Contribution

Maternity Top Up 26 Weeks

Tax-Saver Scheme

Education Assistance Policy

Paid Sick Leave policy

Premium rates for unsocial hours

Descrizione del lavoro

Focus Ireland in Dublin is seeking an Intensive Case Manager to join the Housing First team. This full-time, permanent role delivers person-centred, open-ended support to people who have experienced homelessness, helping them sustain a safe home.

You will work within a multidisciplinary team, use trauma-informed practices, conduct assessments, and develop customer-led support plans across housing providers and services. Shifts operate on a 7-day roster from 8am to 8pm.

Competenze

• Social care degree or equivalent qualification.
• CORU registration.
• Minimum 2 years experience with complex needs.
• Experience in needs assessment, support planning and case management.
• Knowledge of DRHE Case Management Interagency Protocols or willingness to learn.
• Experience of street outreach and/or housing support provision.
• Excellent communication skills and computer literacy (SharePoint, Teams).
• Able to work on own initiative and partner with others.

Mansioni

• Uphold Housing First principles and align with the Housing First Manual for Ireland.
• Build strong working alliances within a multidisciplinary team.
• Use a strengths-based, recovery-focused approach in all interactions.
• Maintain effective relationships with housing providers and services.
• Develop and apply trauma-informed care practices within the team.
• Conduct high-quality assessments and use designated tools for case management.
• Contribute to integrated care planning, including needs assessments and reviews.
• Ensure customer-led, meaningful, detailed support plans and advocate when needed.
• Support customers in sustaining homes, rent management, and living environment.
• Provide safe, welcoming environments and promote recovery through culturally appropriate activities.
• Work on a 7-day roster with shifts from 8am-8pm.

Conoscenze

Communication skills

Self-motivated / initiative

Partnership working

Computer literacy

Formazione

Social Care degree or equivalent qualification

CORU registered

Strumenti

SharePoint

Teams

Descrizione del lavoro

Intensive Case Manager, Housing First, Dublin

Location: Dublin

Contract: Full Time, Permanent Contract

The purpose of this role is to work as part of the intensive, visiting-support Housing First team to deliver person-centred, open-ended packages of support, and assistance to people who have been homeless, so that they can maintain a safe and secure home of their own.

Benefits

• 25 days Annual Leave & 3 Concession Days
• 7% Employer Pension Contribution
• Maternity Top Up 26 Weeks
• Tax-Saver Scheme
• Education Assistance Policy
• Paid Sick Leave policy
• Premium rates for unsocial hours

Supports

• Employee Assistance Program
• Reflective Practice
• Supervision
• Well being initiatives
• weekly team meetings
• Housing First training
• Therapeutic Crisis Intervention (TCI) training

What You Will Do

• Uphold Housing First principles by working in line with “A Housing First Manual for Ireland” to protect and enhance the model’s integrity.
• Build strong working alliances with customers as part of a cohesive multidisciplinary team.
• Use a strengths-based, recovery-focused approach in all interactions with customers.
• Maintain effective relationships with housing providers and other services involved in customer care.
• Develop and apply trauma-informed care practiceswithin the team.
• Conduct high-quality assessments and use designated tools as part of effective case management.
• Contribute to integrated care planning, including needs assessments, shared care, and regular reviews.
• Ensure support plans are customer-led, meaningful, detailed, and advocate for customers when needed.
• Support customers in sustaining their homes, managing rent payments, and prioritising their living environment.
• Provide safe, welcoming environments, promote recovery through culturally appropriate activities, and facilitate community and team relationships.
• Work as part of a 7 day roster with shifts between the hours of 8am-8pm (8 hour shifts).

What You Will Need

• Relevant third level Social Care qualification at degree level
• or
• CORU registered.
• Proven experience working with complex needs (min. 2 years)
• Experience of needs assessment, support planning and case management
• Knowledge of DRHE Case Management Interagency Protocols, willingness to learn
• Experience of street outreach and/or housing support provision
• Excellent communication skills, competent computer literacy, use of SharePoint, Teams
• Be able to work on own initiative and committed to partnership work.

If you come from a Project Worker or Social Care Worker background, we would love to hear from you!

Focus Ireland is an equal opportunities employer.