Housing First Case Manager: Intensive Support (Dublin)

Focus Ireland; Dublin; On-site; EUR 40,000 - 50,000; Full time

Benefits offered by this job

25 days Annual Leave

3 Concession Days

7% Employer Pension Contribution

Maternity Top Up 26 Weeks

Tax-Saver Scheme

Education Assistance Policy

Paid Sick Leave policy

Premium rates for unsocial hours

Job summary

Focus Ireland in Dublin is seeking an Intensive Case Manager to join the Housing First team. This full-time, permanent role delivers person-centred, open-ended support to people who have experienced homelessness, helping them sustain a safe home.

You will work within a multidisciplinary team, use trauma-informed practices, conduct assessments, and develop customer-led support plans across housing providers and services. Shifts operate on a 7-day roster from 8am to 8pm.

Qualifications

• Social care degree or equivalent qualification.
• CORU registration.
• Minimum 2 years experience with complex needs.
• Experience in needs assessment, support planning and case management.
• Knowledge of DRHE Case Management Interagency Protocols or willingness to learn.
• Experience of street outreach and/or housing support provision.
• Excellent communication skills and computer literacy (SharePoint, Teams).
• Able to work on own initiative and partner with others.

Responsibilities

• Uphold Housing First principles and align with the Housing First Manual for Ireland.
• Build strong working alliances within a multidisciplinary team.
• Use a strengths-based, recovery-focused approach in all interactions.
• Maintain effective relationships with housing providers and services.
• Develop and apply trauma-informed care practices within the team.
• Conduct high-quality assessments and use designated tools for case management.
• Contribute to integrated care planning, including needs assessments and reviews.
• Ensure customer-led, meaningful, detailed support plans and advocate when needed.
• Support customers in sustaining homes, rent management, and living environment.
• Provide safe, welcoming environments and promote recovery through culturally appropriate activities.
• Work on a 7-day roster with shifts from 8am-8pm.

Skills

Communication skills

Self-motivated / initiative

Partnership working

Computer literacy

Education

Social Care degree or equivalent qualification

CORU registered

Tools

SharePoint

Teams

Job description

Focus Ireland in Dublin is seeking an Intensive Case Manager to join the Housing First team. This full-time, permanent role delivers person-centred, open-ended support to people who have experienced homelessness, helping them sustain a safe home.

You will work within a multidisciplinary team, use trauma-informed practices, conduct assessments, and develop customer-led support plans across housing providers and services. Shifts operate on a 7-day roster from 8am to 8pm.